Aurpa Fiza

Aurpa Fiza
Member for 2 years
34 ratings & reviews completed
Average rating:  
Reputation: 320
TitleSoftware Application Developer
Job TypeTeam Lead
DepartmentCustomer Service
CompanyMapple Ltd.
IndustryComputer Software
Size11-50 employees

Expertise

ProductExperienceLevel of Expertise
Microsoft Application Server (deprecated)
2 years
Jira Software
Juniper AP Series Access Points
Microsoft 365
2 years
Microsoft Application Virtualization (App-V)
1 year
Microsoft Azure
2 years
Amazon S3 (Simple Storage Service)
2 years
Slack
Salesforce Sales Cloud
Microsoft Teams
TeamViewer
Microsoft SharePoint
HubSpot CRM
NICE CXone
ConnectWise ScreenConnect
Atlassian Confluence
Zendesk Suite
Microsoft Dynamics 365
Insightly
HipChat (discontinued)
Webex App
Zoho CRM
Jira Service Management
ServiceNow IT Service Management
Talkdesk
Gainsight CS
Genesys Cloud CX
Audacity
2 years
Webex Meetings
1 year
Skype for Business, now part of Microsoft Teams
2 years
Cisco Jabber
Totango
LogMeIn Rescue by GoTo
Deputy
Genesys Multicloud CX (discontinued)
Pipedrive
Microsoft Yammer
Intercom
ConnectWise PSA
Salesforce Service Cloud
TOPdesk
Calendly
Freshdesk
Oracle Fusion Service
Sugar Sell (SugarCRM)
Spiceworks Help Desk
Genesys PureConnect (discontinued)
BeyondTrust Remote Support
SAP CRM discontinued
1 year
SAP Access Control
1 year
Avaya UCaaS
1 year
Zoom
1 year
WeTransfer
1 year
Skype
1 year
Google Meet
1 year
Jive
1 year
Constant Contact
Teams Manager for Microsoft Teams
1 year
Lucid Visual Collaboration Suite
1 year
Zoho Connect
1 year
Evernote
1 year
Google Analytics
1 year
HubSpot Marketing Hub
1 year
Sophos Virtualization Security
1 year
Google Drive
Oracle Sales
8x8 Contact Center
BMC Helix ITSM (Remedy)
ChurnZero
Avaya Experience Platform
Oracle CRM duplicate
LogMeIn Central by GoTo
SolarWinds Service Desk (SSD)
Notion
LiveAgent
UKG Workforce Central (discontinued)
NetSuite CRM, on NetSuite ERP
SysAid
LiveChat
Chrome Remote Desktop
Oracle CRM On Demand
When I Work
SAP SuccessFactors
Playvox
HotSchedules
Workday Human Capital Management
ADP Workforce Now
UKG Pro
Jolt
SAP Fieldglass
Miro
Asana
Basecamp
Dropbox Business
Box
Lucidspark, part of Lucid Suite
Wrike
Airtable
Cisco Unified Contact Center
LivePerson CTI Platform (Tenfold)
Five9
Aircall
3CX
CloudTalk
Webex Contact Center
Zendesk Talk
monday.com
Oracle Fusion Cloud ERP
Constant Contact Lead Gen & CRM
Keap
Agile CRM
Nimble
Gist
TeamSupport
Freshservice
Zoho Desk
Desk.com (discontinued)
Front
BMC Helix Remedyforce
SolarWinds Web Help Desk (WHD)
Kustomer
Drift
Genesys DX (discontinued)
Birdeye
Zendesk Chat
Khoros Care
Terminus ABM Platform
Freshworks Customer Service Suite
Zoho SalesIQ
Olark
Kayako
LivePerson Conversation Cloud (LiveEngage)
GoSquared
Sparkcentral (discontinued)
Smith.ai Live Website Chat
Paypro Workforce Management
Paylocity
Enterprise eTIME, by ADP
UKG Ready
Ascentis (discontinued)
Oracle Fusion Cloud HCM
Dayforce
Adobe Marketo Engage
1 year
Juniper Contrail Networking
IBM Networking Services for Software Defined Networks
Microsoft Azure Real Time Operating System (RTOS)
2 years
Advanced
PostgreSQL
2 years
Oracle NoSQL Database
MongoDB
Jupyter Notebook
2 years
Expert
Mercurial
Oracle SQL Developer
2 years
Notepad++
2 years
IntelliJ IDEA
2 years
Azure SQL Database
2 years
Sublime Text
2 years

Badges

Pundit- Application Server
Pundit- Contact Management
Pundit- Customer Relationship Management (CRM)
Pundit- Unified Communications as a Service (UCaaS)
Pundit- Video Conferencing
Pundit- Virtual Classroom
Pundit- Web and Video Conferencing
Pundit- Collaboration
Pundit- Application Virtualization
Pundit- Calendar
Pundit- Office Suites
Informed
Pundit- Marketing Analytics
Pundit- Marketing Automation
Pundit- Relational Databases
Pundit- Open-Source Database