Likelihood to Recommend FogBugz has been a very useful tool to our organization, and much preferred over other options we reviewed, mainly
JIRA . There are still some improvements needed, but with the fairly recent acquisition by DevFactory, we have a great deal of hope for what is in store given DevFactory's focus and transparency. It seems like both DevFactory and FogBugz customers are eager for substantial improvements on the front-end, but there is/was a great deal of backend housecleaning that definitely needed to take place first.
Read full review We started to use GitLab for hosting git source code repositories of our projects only but slowly we started to use it to store container images, packages, dependency proxy as well infrastucture registry and it is now well suited for Continuous Integration in our projects, It wasn't that good in Continuous Deployment before 12.0 version but after 12.0 it is amazingly good for Continuous Deployment as well since it keeps deployment information in a well organized manner which can be configure in ci yaml configuration.
Read full review Pros Tasks, Subtasks, and notes. All three of these areas were critical for our team. Tasks in Fogbugz were a bit easier to see than in more bug based software like Trello or JIRA The entire screen is used to view a task or case. Clicking on a task or case will open up and take up the entire screen, aside from the sidebar nav columns. I like to see details and I think Fogbugz does this very well, using up as much digital real estate as possible. Flowcharting in Fogbugz with Creately is nice - instead of getting an exterior flowchart software like Lucidchart, Creately works right in Fogbugz. Read full review GitLab excels in managing code versions, allowing easy tracking of changes, branch management, and merging contributions. It helps maintain code stability and reliability, saving time and effort in the development or research workflow. Powerful code review features, enabling collaboration and feedback among team members. Robust project management features, including issue tracking, kanban boards, and milestones. Read full review Cons The simplicity of a single admin type user is not great because anyone who can create a job or client in the system, can also add and delete users. Content and User administrative rights should be separated. There are ways to change the terminology/lexicon within the tool, but we are not able to get it to work even after reaching out to tech support. So we are forced to use the system terminology that doesn't match up to our company making training a bit difficult. There is a subscribe function that you can opt into, there should be a way to add subscribers as you create a new task. Read full review CI variables management is sometimes hard to use, for example, with File type variables. The scope of each variable is also hard to guess. Access Token: there are too many types (Personal, Project, global..), and it is hard to identify the scope and where it comes from once created. Runners: auto-scaled runners are for the moment hard to put in place, and monitoring is not easy. Read full review Likelihood to Renew Gitlab is the best in its segment. They have a free version, they have open-source software, they provide a good service with their SaaS product, they are a fully-remote company since the beginning (which means they are fully distributed and have forward-thinking IMO). I would certainly recommend them to everyone.
Read full review Usability I find it easy to use, I haven't had to do the integration work, so that's why it is a 9/10, cause I can't speak to how easy that part was or the initial set up, but day to day use is great!
Read full review Support Rating At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when
GitHub was acquired by Microsoft
Read full review Alternatives Considered I like
JIRA a lot better than Fogbugz for many reasons. If I had a choice, I'd use
JIRA every time
Read full review GitLab is easily the preferred tool when it comes to versioning and source control. With other tools the UI often feels outdated and clunky leading to inefficiency and confusion. With some of the sleeker tools such as
GitKraken , while the aesthetic is pleasing, the experience is plagued by a lack of support, lack of optional plugins, and a plethora of bugs that cause unnecessary legwork to resolve. GitLab is the best of both aesthetic and functionality
Read full review Return on Investment Saves time by quickly allowing Developers to make the necessary notes without getting bogged down in bloated UIs Has allowed us to look back easily and see the exact code changes made for the exact Case to aid in decisions for current changes, increasing the certainty of the decided path, without regression Read full review We were able to streamline our project's codebase which made us very organised and laid out a proper plan for development. Our deployment and infra pipelines are well structured now making our process 10x faster. We are more focused into project building rather infra, as infra is totally on autopilot mode. Which has enabled us to grow our ROI by records. Read full review ScreenShots