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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FogBugz

    Score7 out of 10
    N/AA software project management system used to plan, track and release great software with this lightweight and customizable system that integrates into any project management workflow. FogBugz is designed for software development teams and includes all the project management tools developers need straight out of the box. Users can: Track projects from start to finish - With tasks and subtasks for each case with required details and track them to ensure…

    $62

    per month

    IBM Instana

    Score7.8 out of 10
    N/AInstana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.

    $75

    per month per Managed Virtual Server (MVS)

    Pricing
    FogBugzIBM Instana
    Editions & Modules
    3 Years
    $62
    per month
    2 years
    $64
    per month
    1 Year
    $68
    per month
    Monthly
    $75
    per month
    Essentials
    $20
    per month per Managed Virtual Server (MVS)
    Standard
    $75
    per month per Managed Virtual Server (MVS)
    Self-Hosted
    $93.80
    per month per Managed Virtual Server (MVS)
    Offerings
    Pricing Offerings
    FogBugzIBM Instana
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FogBugzIBM Instana
    Considered Both Products
    IgniteTech
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    61 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    53 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    47 Answers
    Features
    FogBugzIBM Instana
    Monitoring Tasks
    Comparison of Monitoring Tasks features of FogBugz and IBM Instana
    Feature
    FogBugz
    -
    Ratings
    IBM Instana
    7.6
    3 Ratings
    9% below category average
    Remote monitoring00 Ratings9.14 Ratings
    Network device monitoring00 Ratings5.54 Ratings
    Multiple Server Monitoring00 Ratings8.94 Ratings
    Multi-device monitoring00 Ratings5.54 Ratings
    Automated alerts and notifications00 Ratings9.14 Ratings
    Management Tasks
    Comparison of Management Tasks features of FogBugz and IBM Instana
    Feature
    FogBugz
    -
    Ratings
    IBM Instana
    5.5
    1 Ratings
    23% below category average
    Software and hardware inventory00 Ratings6.42 Ratings
    Policy-based automation00 Ratings4.52 Ratings
    Reporting
    Comparison of Reporting features of FogBugz and IBM Instana
    Feature
    FogBugz
    -
    Ratings
    IBM Instana
    6.5
    3 Ratings
    20% below category average
    Performance data reports00 Ratings8.34 Ratings
    Customizable reporting00 Ratings4.52 Ratings
    Data visualization00 Ratings8.83 Ratings
    Risk analysis00 Ratings4.52 Ratings
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    FogBugzIBM Instana
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    Sentry
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    Score7.8 out of 10
    Medium-sized Companies
    Sentry
    Score8.8 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FogBugzIBM Instana
    Likelihood to Recommend
    7.0
    (4 ratings)
    7.8
    (60 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    FogBugzIBM Instana
    Likelihood to Recommend
    IgniteTech
    FogBugz has been a very useful tool to our organization, and much preferred over other options we reviewed, mainly JIRA. There are still some improvements needed, but with the fairly recent acquisition by DevFactory, we have a great deal of hope for what is in store given DevFactory's focus and transparency. It seems like both DevFactory and FogBugz customers are eager for substantial improvements on the front-end, but there is/was a great deal of backend housecleaning that definitely needed to take place first.
    Incentivized
    Read full review
    IBM
    Well-suited for an org with a large application base, where many microservices are created and destroyed daily. IBM Instana doesn't require any manual configuration, so deploying the Instana agents takes very little time. Data capture from IBM Instana is highly granular and can detect even short spikes lasting a few seconds. Not suitable for legacy applications where there will be rarely any changes. They can use a simpler monitoring mechanism. Also, highly dense data capturing can sometimes overload the information.
    Incentivized
    Read full review
    Pros
    IgniteTech
    • Tasks, Subtasks, and notes. All three of these areas were critical for our team. Tasks in Fogbugz were a bit easier to see than in more bug based software like Trello or JIRA
    • The entire screen is used to view a task or case. Clicking on a task or case will open up and take up the entire screen, aside from the sidebar nav columns. I like to see details and I think Fogbugz does this very well, using up as much digital real estate as possible.
    • Flowcharting in Fogbugz with Creately is nice - instead of getting an exterior flowchart software like Lucidchart, Creately works right in Fogbugz.
    Incentivized
    Read full review
    IBM
    • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
    • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
    • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
    • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
    • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
    • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
    Incentivized
    Read full review
    Cons
    IgniteTech
    • The simplicity of a single admin type user is not great because anyone who can create a job or client in the system, can also add and delete users. Content and User administrative rights should be separated.
    • There are ways to change the terminology/lexicon within the tool, but we are not able to get it to work even after reaching out to tech support. So we are forced to use the system terminology that doesn't match up to our company making training a bit difficult.
    • There is a subscribe function that you can opt into, there should be a way to add subscribers as you create a new task.
    Read full review
    IBM
    • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
    • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
    • Open telemetry features which allow to send application data to Instana is not working as documented.
    Incentivized
    Read full review
    Likelihood to Renew
    IgniteTech
    No answers on this topic
    IBM
    Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
    Incentivized
    Read full review
    Usability
    IgniteTech
    No answers on this topic
    IBM
    IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
    Incentivized
    Read full review
    Support Rating
    IgniteTech
    No answers on this topic
    IBM
    IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
    Incentivized
    Read full review
    Alternatives Considered
    IgniteTech
    I like JIRA a lot better than Fogbugz for many reasons. If I had a choice, I'd use JIRA every time
    Incentivized
    Read full review
    IBM
    Instana is much more robust and modern compared to our previous product which was AppDynamics. We compared Dynatrace and Datadog and they were very similar in many aspects. The licensing simplicity with Instana and our existing relationship with IBM made it a much more enticing option and accelerated the adoption timeline
    Read full review
    Return on Investment
    IgniteTech
    • Saves time by quickly allowing Developers to make the necessary notes without getting bogged down in bloated UIs
    • Has allowed us to look back easily and see the exact code changes made for the exact Case to aid in decisions for current changes, increasing the certainty of the decided path, without regression
    Incentivized
    Read full review
    IBM
    • Increase up time by early failure identification and performance optimization based on findings in Instana.
    • Enhance user experience by mapping user issues with backend failures
    • Automated actions help fixing known issues without human intervention
    • increase support team efficiency by root cause analysis which decrease the incident solving time
    Incentivized
    Read full review
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