TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FogBugz

    Score7 out of 10
    N/AA software project management system used to plan, track and release great software with this lightweight and customizable system that integrates into any project management workflow. FogBugz is designed for software development teams and includes all the project management tools developers need straight out of the box. Users can: Track projects from start to finish - With tasks and subtasks for each case with required details and track them to ensure…

    $62

    per month

    Signpost

    Score1.7 out of 10
    N/ASignpost is an automated marketing solution that helps local businesses to get more customers, reviews, and referrals. The software builds customer profiles by capturing email, call and credit card transactions. Signpost's automated marketing engine then uses this data to drive new customer conversion and loyalty, reviews and referrals from existing customers.N/A
    Pricing
    FogBugzSignpost
    Editions & Modules
    3 Years
    $62
    per month
    2 years
    $64
    per month
    1 Year
    $68
    per month
    Monthly
    $75
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    FogBugzSignpost
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FogBugzSignpost
    Small Businesses
    Sentry
    Score8.8 out of 10
    Google Business Profile
    Score8.4 out of 10
    Medium-sized Companies
    Sentry
    Score8.8 out of 10
    Google Business Profile
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FogBugzSignpost
    Likelihood to Recommend
    7.0
    (4 ratings)
    1.3
    (2 ratings)
    User Testimonials
    FogBugzSignpost
    Likelihood to Recommend
    IgniteTech
    FogBugz has been a very useful tool to our organization, and much preferred over other options we reviewed, mainly JIRA. There are still some improvements needed, but with the fairly recent acquisition by DevFactory, we have a great deal of hope for what is in store given DevFactory's focus and transparency. It seems like both DevFactory and FogBugz customers are eager for substantial improvements on the front-end, but there is/was a great deal of backend housecleaning that definitely needed to take place first.
    Incentivized
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    Signpost
    I would NEVER recommend Signposts! Signpost's fee is very expensive for a small company like ours, so I had to cancel the service - or at least TRY to. I contacted them the day after they billed our card for another $2,000, and I was told that we were automatically on the hook for another year, with no exceptions and no recourse. Very greedy and desperate; this doesn't seem like the way to keep happy clients.
    Read full review
    Pros
    IgniteTech
    • Tasks, Subtasks, and notes. All three of these areas were critical for our team. Tasks in Fogbugz were a bit easier to see than in more bug based software like Trello or JIRA
    • The entire screen is used to view a task or case. Clicking on a task or case will open up and take up the entire screen, aside from the sidebar nav columns. I like to see details and I think Fogbugz does this very well, using up as much digital real estate as possible.
    • Flowcharting in Fogbugz with Creately is nice - instead of getting an exterior flowchart software like Lucidchart, Creately works right in Fogbugz.
    Incentivized
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    Signpost
    • The best feature that I like the most and have been using for some time is their marketing tool. Signpost makes marketing an easy task. It has enhanced our productivity.
    • As I did things manually in the past but now Signpost has made this very much easier for me to just trust their marketing tool to do marketing according to the algorithm.
    • It helps me to have more organic views on the platform and more positive reviews on the newsletter.
    • The automated system asks for reviews from the customer which makes it even more helpful in changing and advancing new things.
    • It also changes our approach to the work and with the automated extremely functional setup it increases our positive reviews which is good for the organization.
    Incentivized
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    Cons
    IgniteTech
    • The simplicity of a single admin type user is not great because anyone who can create a job or client in the system, can also add and delete users. Content and User administrative rights should be separated.
    • There are ways to change the terminology/lexicon within the tool, but we are not able to get it to work even after reaching out to tech support. So we are forced to use the system terminology that doesn't match up to our company making training a bit difficult.
    • There is a subscribe function that you can opt into, there should be a way to add subscribers as you create a new task.
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    Signpost
    • Provide user a way to cancel their service.
    • Get rid of the very aggressive sales staff.
    • Refund money for unused moths. Do not be so shady!
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    Alternatives Considered
    IgniteTech
    I like JIRA a lot better than Fogbugz for many reasons. If I had a choice, I'd use JIRA every time
    Incentivized
    Read full review
    Signpost
    No answers on this topic
    Return on Investment
    IgniteTech
    • Saves time by quickly allowing Developers to make the necessary notes without getting bogged down in bloated UIs
    • Has allowed us to look back easily and see the exact code changes made for the exact Case to aid in decisions for current changes, increasing the certainty of the decided path, without regression
    Incentivized
    Read full review
    Signpost
    • The support team is very professional. I had problems while using Signpost in the past and I contacted their support on that matter.
    • They responded very professionally, listen[ed] to each and every problem related to the work, and doing hindrance to the flow of work with the full-fledged solution to the problem.
    • This makes me more confident in using the platform more in depth.
    Incentivized
    Read full review
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