What users are saying about
2 Ratings
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Score 4 out of 100
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Score 9 out of 100

Attribute Ratings

  • LinkPoint Connect is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.0

FollowUp.cc

40%
1 Rating
9.0

LinkPoint Connect

90%
3 Ratings

Support Rating

FollowUp.cc

N/A
0 Ratings
10.0

LinkPoint Connect

100%
2 Ratings

Likelihood to Recommend

FollowUp.cc

FollowUp works great for lead follow-up, as well as for colleague followup, and you can't forget about client followup, it is all great when you need a record or a reminder for any email that you send or one that you just do not want to worry about right now but still need to respond to.
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LinkPoint360

LinkPoint is well suited to any situation where Outlook is used for email correspondence and calendar items and there is need to have a record of those items and/or perform connected actions (schedule tasks, follow up reminders, etc.) in Salesforce. Automating this process and removing as much duplication of work as possible is the primary goal and the primary benefit that LinkPoint provides. In addition to efficiency, automating the process also provides a pretty substantial increase in accuracy, removing ca. 50% of the chance for human error. It's pretty simple functionality in concept, but extremely valuable in execution.
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Pros

FollowUp.cc

  • Quick and easy to use while in your email inbox
  • You do not have to go outside of your current solution to implement it
  • It was a very easy plug in to get started and working
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LinkPoint360

  • Adding emails is a breeze.
  • Creating contacts/leads from outlook is as simple as highlight, drag and drop.
  • Additional customization to allow you to bring in associates custom objects.
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Cons

FollowUp.cc

  • It is a bit costly for what I get out of it
  • It is kind of spammy during trial
  • Changes the look of your inbox too much
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LinkPoint360

  • The plug-in for Outlook needs to be reset every couple of months.
  • It does not tag e-mails sent from mobile devices (or we haven't figured out how to do that yet).
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Pricing Details

FollowUp.cc

Starting Price

Editions & Modules

FollowUp.cc editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    LinkPoint Connect

    Starting Price

    $192 per user, per year

    Editions & Modules

    LinkPoint Connect editions and modules pricing
    EditionModules
    LinkPoint Connect for Outlook + Salesforce1921
    LinkPoint Connect for IBM Notes + Salesforce2282
    LinkPoint Connect for Outlook + Microsoft Dynamics CRM1923
    LinkPoint Connect for IBM Notes + Microsoft Dynamics CRM2284

    Footnotes

    1. per user, per year
    2. per user, per year
    3. per user, per year
    4. per user, per year

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required $16

    Additional Details

    Subscriptions are billed annually. Discounts available for non-profits. Volume discounts available. LinkPoint Connect Solutions are available for Outlook and IBM Notes users. These include preconfigured implementations for Advologix, Apto, Apttus, FinancialForce.com, Jobscience, Navatar, Pardot, Salesforce Shield, and TaskRay.

    Support Rating

    FollowUp.cc

    No answers on this topic

    LinkPoint360

    Never had to use the support team, which probably means the product works well!
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    Alternatives Considered

    FollowUp.cc

    This is the only product of this type that I have tried due to it being the best on the market for this type of thing
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    LinkPoint360

    Prior to our move to LinkPoint, we used the Salesforce add-in for Outlook. This required manual syncing of email and calendar items and no easy to use interface between the two programs. It was very cumbersome for me to use, to the point where I quit using it altogether some time ago. I found it far less frustrating to just switch back and forth between Outlook and Salesforce and manually perform the requisite actions, create tasks or other items, enter the required data, etc.
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    Return on Investment

    FollowUp.cc

    • It was a waste of time to get to know
    • It was hard to implement inside my current processes
    • No way the office would have liked it
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    LinkPoint360

    • Activity history tracking. Our users send most of their emails from outlook.
    • Contact and lead creation.
    • Visibility of all associated records.
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    Screenshots

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