What users are saying about
2 Ratings
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Score 4 out of 100
4 Ratings
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Score 9 out of 100

Likelihood to Recommend

FollowUp.cc

FollowUp works great for lead follow-up, as well as for colleague followup, and you can't forget about client followup, it is all great when you need a record or a reminder for any email that you send or one that you just do not want to worry about right now but still need to respond to.
Anonymous | TrustRadius Reviewer

LinkPoint Connect

LinkPoint is well suited to any situation where Outlook is used for email correspondence and calendar items and there is need to have a record of those items and/or perform connected actions (schedule tasks, follow up reminders, etc.) in Salesforce. Automating this process and removing as much duplication of work as possible is the primary goal and the primary benefit that LinkPoint provides. In addition to efficiency, automating the process also provides a pretty substantial increase in accuracy, removing ca. 50% of the chance for human error. It's pretty simple functionality in concept, but extremely valuable in execution.
Rick Harris | TrustRadius Reviewer

Pros

FollowUp.cc

  • Quick and easy to use while in your email inbox
  • You do not have to go outside of your current solution to implement it
  • It was a very easy plug in to get started and working
Anonymous | TrustRadius Reviewer

LinkPoint Connect

  • Adding emails is a breeze.
  • Creating contacts/leads from outlook is as simple as highlight, drag and drop.
  • Additional customization to allow you to bring in associates custom objects.
Anonymous | TrustRadius Reviewer

Cons

FollowUp.cc

  • It is a bit costly for what I get out of it
  • It is kind of spammy during trial
  • Changes the look of your inbox too much
Anonymous | TrustRadius Reviewer

LinkPoint Connect

  • The plug-in for Outlook needs to be reset every couple of months.
  • It does not tag e-mails sent from mobile devices (or we haven't figured out how to do that yet).
Anonymous | TrustRadius Reviewer

Support Rating

FollowUp.cc

No score
No answers yet
No answers on this topic

LinkPoint Connect

LinkPoint Connect 10.0
Based on 1 answer
Never had to use the support team, which probably means the product works well!
Anonymous | TrustRadius Reviewer

Alternatives Considered

FollowUp.cc

This is the only product of this type that I have tried due to it being the best on the market for this type of thing
Anonymous | TrustRadius Reviewer

LinkPoint Connect

Prior to our move to LinkPoint, we used the Salesforce add-in for Outlook. This required manual syncing of email and calendar items and no easy to use interface between the two programs. It was very cumbersome for me to use, to the point where I quit using it altogether some time ago. I found it far less frustrating to just switch back and forth between Outlook and Salesforce and manually perform the requisite actions, create tasks or other items, enter the required data, etc.
Rick Harris | TrustRadius Reviewer

Return on Investment

FollowUp.cc

  • It was a waste of time to get to know
  • It was hard to implement inside my current processes
  • No way the office would have liked it
Anonymous | TrustRadius Reviewer

LinkPoint Connect

  • Activity history tracking. Our users send most of their emails from outlook.
  • Contact and lead creation.
  • Visibility of all associated records.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

FollowUp.cc

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FollowUp.cc Editions & Modules

Additional Pricing Details

LinkPoint Connect

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$16

LinkPoint Connect Editions & Modules

Edition
LinkPoint Connect for Outlook + Salesforce$1921
LinkPoint Connect for IBM Notes + Salesforce$2281
LinkPoint Connect for Outlook + Microsoft Dynamics CRM$1921
LinkPoint Connect for IBM Notes + Microsoft Dynamics CRM$2281
  1. per user, per year
Additional Pricing Details
Subscriptions are billed annually. Discounts available for non-profits. Volume discounts available. LinkPoint Connect Solutions are available for Outlook and IBM Notes users. These include preconfigured implementations for Advologix, Apto, Apttus, FinancialForce.com, Jobscience, Navatar, Pardot, Salesforce Shield, and TaskRay.

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