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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp.cc

    Score4 out of 10
    N/AFollowUp.cc is a Gmail plugin that helps salespeople close more deals, build deeper relationships, and save more time with open tracking, send later, reminders and more. The Starter package costs $25 per user per month, and includes basic features like reminders, auto follow-ups, response detection, a calendar feed and Google Calendar integration, attachment support, as well as some Chrome extension features like send later and email snoozing. The Enterprise Sales package includes Dropbox…N/A

    Sugar Connect

    Score6 out of 10
    Small Businesses (1-50 employees)
    SugarCRM’s Sugar Connect (formerly Collabspot) is a sales email tracking tool specifically targeting Gmail’s integration with SugarCRM. Sugar Connect offers email syncing, archiving, and tracking to help sales reps track and manage customer data. It also provides some automation within the interactions between Gmail and SugarCRM, and sales reporting and analytics on prospects’ interactions with emails. The platform can also track prospects’ social media activity data.N/A
    Pricing
    FollowUp.ccSugar Connect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FollowUp.ccSugar Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FollowUp.ccSugar Connect
    Small Businesses
    Mailtrack
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Mailtrack
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FollowUp.ccSugar Connect
    Likelihood to Recommend
    4.0
    (1 ratings)
    7.0
    (2 ratings)
    User Testimonials
    FollowUp.ccSugar Connect
    Likelihood to Recommend
    FollowUp.cc
    FollowUp works great for lead follow-up, as well as for colleague followup, and you can't forget about client followup, it is all great when you need a record or a reminder for any email that you send or one that you just do not want to worry about right now but still need to respond to.
    Incentivized
    Read full review
    SugarCRM
    It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.
    Incentivized
    Read full review
    Pros
    FollowUp.cc
    • Quick and easy to use while in your email inbox
    • You do not have to go outside of your current solution to implement it
    • It was a very easy plug in to get started and working
    Incentivized
    Read full review
    SugarCRM
    • Makes saving emails in SugarCRM really easy
    • Flexible as to which types of records you can save to
    • Accurate reporting on opens and clicks
    • Easily add new records to SugarCRM from Gmail inbox
    Incentivized
    Read full review
    Cons
    FollowUp.cc
    • It is a bit costly for what I get out of it
    • It is kind of spammy during trial
    • Changes the look of your inbox too much
    Incentivized
    Read full review
    SugarCRM
    • The payment plan that Collabspot provides does not have many advantages over the free plan.
    • The scores do not reflect the true assessment towards clients and candidates.
    • Mail templates have an outdated design.
    Incentivized
    Read full review
    Alternatives Considered
    FollowUp.cc
    This is the only product of this type that I have tried due to it being the best on the market for this type of thing
    Incentivized
    Read full review
    SugarCRM
    Very similar. Two different layouts for two totally different systems. Collabspot/Sugar is my primary system, but when I was an SDR, I used HubSpot for prospecting primarily because of email automation. Now that I'm a Territory Manager, I don't use HubSpot much anymore as my time is filled up with partners and clients--I do less "hunting" these days than I did as an SDR. Our company uses SugarCRM and Collabspot is integrated so I use Collabspot almost exclusively now. Right tool for the right job, I guess.
    Incentivized
    Read full review
    Return on Investment
    FollowUp.cc
    • It was a waste of time to get to know
    • It was hard to implement inside my current processes
    • No way the office would have liked it
    Incentivized
    Read full review
    SugarCRM
    • The staff that enters is of guaranteed quality.
    • Customers can respond to our requests quickly.
    • The staff of the administration is much more committed to their work.
    Incentivized
    Read full review
    ScreenShots

    Sugar Connect Screenshots

    Screenshot of Salesforce in Gmail SidebarScreenshot of Sugar CRM in Gmail SidebarScreenshot of Email TemplatesScreenshot of Sales Reporting and AnalyticsScreenshot of Email Reminders