What users are saying about
24 Ratings
2 Ratings
24 Ratings
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Score 9.3 out of 100
2 Ratings
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Score 9.9 out of 100

Feature Set Ratings

  • Followup CRM ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Integrations with 3rd-party Software, Platform
  • Lasso CRM ranks higher in 1 feature set: Marketing Automation

Sales Force Automation

9.2

FollowUp CRM

92%
8.9

Lasso CRM

89%
Followup CRM ranks higher in 6/9 features

Customer data management / contact management

9.7
97%
18 Ratings
8.1
81%
2 Ratings

Workflow management

9.3
93%
16 Ratings
6.2
62%
2 Ratings

Territory management

9.2
92%
13 Ratings
N/A
0 Ratings

Opportunity management

9.2
92%
15 Ratings
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
14 Ratings
10.0
100%
1 Rating

Contract management

9.5
95%
16 Ratings
N/A
0 Ratings

Quote & order management

9.0
90%
12 Ratings
N/A
0 Ratings

Interaction tracking

9.0
90%
15 Ratings
10.0
100%
1 Rating

Channel / partner relationship management

9.0
90%
13 Ratings
N/A
0 Ratings

Customer Service & Support

9.1

FollowUp CRM

91%
5.0

Lasso CRM

50%
Followup CRM ranks higher in 3/3 features

Case management

9.2
92%
14 Ratings
N/A
0 Ratings

Call center management

8.5
85%
11 Ratings
N/A
0 Ratings

Help desk management

9.7
97%
12 Ratings
5.0
50%
1 Rating

Marketing Automation

9.1

FollowUp CRM

91%
9.9

Lasso CRM

99%
Lasso CRM ranks higher in 2/2 features

Lead management

9.0
90%
14 Ratings
10.0
100%
2 Ratings

Email marketing

9.2
92%
11 Ratings
9.9
99%
2 Ratings

CRM Project Management

9.0

FollowUp CRM

90%
8.1

Lasso CRM

81%
Followup CRM ranks higher in 3/3 features

Task management

9.3
93%
16 Ratings
8.1
81%
2 Ratings

Billing and invoicing management

8.4
84%
8 Ratings
N/A
0 Ratings

Reporting

9.3
93%
15 Ratings
8.1
81%
2 Ratings

CRM Reporting & Analytics

9.3

FollowUp CRM

93%
6.6

Lasso CRM

66%
Followup CRM ranks higher in 3/3 features

Forecasting

9.4
94%
11 Ratings
N/A
0 Ratings

Pipeline visualization

9.2
92%
15 Ratings
8.0
80%
1 Rating

Customizable reports

9.3
93%
15 Ratings
5.2
52%
2 Ratings

Customization

8.8

FollowUp CRM

88%
5.0

Lasso CRM

50%
Followup CRM ranks higher in 4/4 features

Custom fields

9.2
92%
12 Ratings
5.0
50%
1 Rating

Custom objects

8.4
84%
9 Ratings
5.0
50%
1 Rating

Scripting environment

8.8
88%
10 Ratings
N/A
0 Ratings

API for custom integration

8.8
88%
9 Ratings
N/A
0 Ratings

Security

9.2

FollowUp CRM

92%
8.1

Lasso CRM

81%
Followup CRM ranks higher in 2/2 features

Single sign-on capability

9.3
93%
14 Ratings
8.0
80%
1 Rating

Role-based user permissions

9.0
90%
13 Ratings
8.1
81%
2 Ratings

Social CRM

8.7

FollowUp CRM

87%

Lasso CRM

Feature Set Not Supported
N/A
Followup CRM ranks higher in 2/2 features

Social data

9.0
90%
8 Ratings
N/A
0 Ratings

Social engagement

8.4
84%
7 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.1

FollowUp CRM

81%
8.0

Lasso CRM

80%
Followup CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
9 Ratings
8.0
80%
1 Rating

Compensation management

7.8
78%
8 Ratings
N/A
0 Ratings

Platform

7.2

FollowUp CRM

72%
5.0

Lasso CRM

50%
Followup CRM ranks higher in 1/1 features

Mobile access

7.2
72%
9 Ratings
5.0
50%
1 Rating

Attribute Ratings

  • Lasso CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.3

FollowUp CRM

93%
18 Ratings
9.9

Lasso CRM

99%
2 Ratings

Usability

9.3

FollowUp CRM

93%
6 Ratings

Lasso CRM

N/A
0 Ratings

Support Rating

7.7

FollowUp CRM

77%
6 Ratings

Lasso CRM

N/A
0 Ratings

Likelihood to Recommend

FollowUp Power

Being from healthcare sector we have been using Followup CRM. It automatically sends all the notification and reminders. Also, helps with the follow-ups so that no prospect or leads can be missed. This is incredible tool one should definitely use. This tool allows us to track our progress and identify areas for improvement.
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ECi Software Solutions

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
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Pros

FollowUp Power

  • It allows us to put notes/comments in as they occur so that there is a complete "log" of information for each project.
  • It reminds us of who we should be contacting each day.
  • It gives us a daily overall picture of how many leads we are currently managing.
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ECi Software Solutions

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
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Cons

FollowUp Power

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
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ECi Software Solutions

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
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Pricing Details

FollowUp CRM

Starting Price

Editions & Modules

FollowUp CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Lasso CRM

    Starting Price

    Editions & Modules

    Lasso CRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      FollowUp Power

      It is a tool that has helped us in cooperation, document sharing, file transfer, email marketing, and all other particular tasks. I've progressed more collected and understood which clients are most suited for our product and which are only interested on receiving proposals.
      Read full review

      ECi Software Solutions

      No answers on this topic

      Support Rating

      FollowUp Power

      I rarely contacted the support for Followup CRM but my employees tried to contact the support and they resolved the issue. So i can not provide enough detail about the support of Followup CRM
      Read full review

      ECi Software Solutions

      No answers on this topic

      Alternatives Considered

      FollowUp Power

      My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
      Read full review

      ECi Software Solutions

      No answers on this topic

      Return on Investment

      FollowUp Power

      • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
      • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
      • Payments or what the current status of the job is.
      Read full review

      ECi Software Solutions

      • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
      • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
      • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
      Read full review

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