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Followup CRM vs. PlanSwift, by ConstructConnect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp CRM

    Score1.2 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A

    PlanSwift, by ConstructConnect

    Score3 out of 10
    N/APlanSwift is a quantity takeoff software for construction estimating. It features a drag-and-drop interface and automatically calculates material and labor estimations in exportable formats. PlanSwift was acquired by ConstructConnect in the middle of 2018.

    $1,595

    per installation

    Pricing
    FollowUp CRMPlanSwift, by ConstructConnect
    Editions & Modules
    No answers on this topic
    Standard
    $1,595
    per installation
    Offerings
    Pricing Offerings
    FollowUp CRMPlanSwift, by ConstructConnect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    FollowUp CRMPlanSwift, by ConstructConnect
    Sales Force Automation
    Comparison of Sales Force Automation features of Followup CRM and PlanSwift, by ConstructConnect
    Feature
    Followup CRM
    9.1
    12 Ratings
    15% above category average
    PlanSwift, by ConstructConnect
    -
    Ratings
    Customer data management / contact management10.012 Ratings00 Ratings
    Workflow management10.010 Ratings00 Ratings
    Territory management6.18 Ratings00 Ratings
    Opportunity management10.010 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.08 Ratings00 Ratings
    Contract management10.010 Ratings00 Ratings
    Quote & order management8.96 Ratings00 Ratings
    Interaction tracking10.09 Ratings00 Ratings
    Channel / partner relationship management7.27 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Followup CRM and PlanSwift, by ConstructConnect
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    PlanSwift, by ConstructConnect
    -
    Ratings
    Case management10.08 Ratings00 Ratings
    Call center management10.05 Ratings00 Ratings
    Help desk management10.06 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Followup CRM and PlanSwift, by ConstructConnect
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    PlanSwift, by ConstructConnect
    -
    Ratings
    Lead management10.08 Ratings00 Ratings
    Email marketing10.05 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Followup CRM and PlanSwift, by ConstructConnect
    Feature
    Followup CRM
    9.5
    10 Ratings
    21% above category average
    PlanSwift, by ConstructConnect
    -
    Ratings
    Task management10.010 Ratings00 Ratings
    Billing and invoicing management8.43 Ratings00 Ratings
    Reporting10.09 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Followup CRM and PlanSwift, by ConstructConnect
    Feature
    Followup CRM
    9.7
    11 Ratings
    24% above category average
    PlanSwift, by ConstructConnect
    -
    Ratings
    Forecasting9.06 Ratings00 Ratings
    Pipeline visualization10.09 Ratings00 Ratings
    Customizable reports10.09 Ratings00 Ratings
    Customization
    Comparison of Customization features of Followup CRM and PlanSwift, by ConstructConnect
    Feature
    Followup CRM
    9.8
    7 Ratings
    25% above category average
    PlanSwift, by ConstructConnect
    -
    Ratings
    Custom fields10.07 Ratings00 Ratings
    Custom objects9.04 Ratings00 Ratings
    Scripting environment10.05 Ratings00 Ratings
    API for custom integration10.04 Ratings00 Ratings
    Security
    Comparison of Security features of Followup CRM and PlanSwift, by ConstructConnect
    Feature
    Followup CRM
    10.0
    10 Ratings
    17% above category average
    PlanSwift, by ConstructConnect
    -
    Ratings
    Single sign-on capability10.08 Ratings00 Ratings
    Role-based user permissions10.07 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Followup CRM and PlanSwift, by ConstructConnect
    Feature
    Followup CRM
    10.0
    3 Ratings
    28% above category average
    PlanSwift, by ConstructConnect
    -
    Ratings
    Social data10.03 Ratings00 Ratings
    Social engagement10.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Followup CRM and PlanSwift, by ConstructConnect
    Feature
    Followup CRM
    7.7
    3 Ratings
    2% above category average
    PlanSwift, by ConstructConnect
    -
    Ratings
    Marketing automation10.03 Ratings00 Ratings
    Compensation management5.52 Ratings00 Ratings
    Platform
    Comparison of Platform features of Followup CRM and PlanSwift, by ConstructConnect
    Feature
    Followup CRM
    10.0
    4 Ratings
    27% above category average
    PlanSwift, by ConstructConnect
    -
    Ratings
    Mobile access10.04 Ratings00 Ratings
    Best Alternatives
    FollowUp CRMPlanSwift, by ConstructConnect
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Sage Estimating
    Score9.5 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FollowUp CRMPlanSwift, by ConstructConnect
    Likelihood to Recommend
    10.0
    (12 ratings)
    1.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    4.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FollowUp CRMPlanSwift, by ConstructConnect
    Likelihood to Recommend
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    ConstructConnect
    I use PlanSwift for all my projects - it has just cut my time by a major percentage when it comes to quantifying a blueprint. At times there are funky areas, which are just hard to calculate on paper. It also has a great tool for scaling according to the dimensions, so if a drawing is missing a scale, you can always allot a scale by giving directions and then marking the points. I use this tool to check the scale as well - sometimes the drawings say something but the scale if off and you are left with an incorrect take-off. The dimension tool is a good way to check that. We don't use it much for pricing purposes though, we have found other software which are more robust when it comes to estimation, but we can see using PlanSwift for pricing sometime in the future.
    Incentivized
    Read full review
    Pros
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    ConstructConnect
    • Easy to use and intuitive.
    • Accurate data to use for projects, allowing for a central hub for all teams to work from.
    • It's a central stop from take off and plan review all the way to plugging numbers into our estimating.
    • The ability to link through SharePoint, which always access from any user and location.
    Incentivized
    Read full review
    Cons
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    ConstructConnect
    • Submittals are not user friendly in PlanGrid. In fact, this is the one feature we would like to see improved.
    • Billing is based on how many users you have. It would be very nice if they would do it based on revenue or other factors such as other programs do.
    Incentivized
    Read full review
    Likelihood to Renew
    FollowUp CRM
    No answers on this topic
    ConstructConnect
    It's become the go to program for our takeoffs. We have tried others but this is the simplest.
    Incentivized
    Read full review
    Usability
    FollowUp CRM
    No answers on this topic
    ConstructConnect
    Plan Swift is a user friendly program that makes takeoffs easy to perform. Not a whole lot of knowledge or skill is required.
    Incentivized
    Read full review
    Reliability and Availability
    FollowUp CRM
    No answers on this topic
    ConstructConnect
    Never had an issue
    Incentivized
    Read full review
    Performance
    FollowUp CRM
    No answers on this topic
    ConstructConnect
    Plan Swift is only as fast as your computer system and internet
    Incentivized
    Read full review
    Support Rating
    FollowUp CRM
    No answers on this topic
    ConstructConnect
    I have called once needing support. I was asking about the "compare" tool to compare different versions. They told be about their desktop app and I downloaded. They answered quickly, you could understand them, and they took care of my question
    Incentivized
    Read full review
    Implementation Rating
    FollowUp CRM
    No answers on this topic
    ConstructConnect
    just know what use you want to get out of it. In our case it was just to do area take offs.
    Incentivized
    Read full review
    Alternatives Considered
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    ConstructConnect
    Bluebeam is amazing and can accomplish any take-off needs, but you will spend much more time creating your conditions and take off items. It is not as user-friendly as PlanSwift. OST (On screen takeoff). This product is by far better than PlanSwift, as it is amazingly easy to use. However, it is much more expensive. Cloud-based takeoff software -- this kind of software is difficult for me to use because of how slow the pages load and navigate. It's hard to beat that from PlanSwift or OST.
    Incentivized
    Read full review
    Scalability
    FollowUp CRM
    No answers on this topic
    ConstructConnect
    Several of our departments can use the take off feature to assist them in their job responsibilities.
    Incentivized
    Read full review
    Return on Investment
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    ConstructConnect
    • The estimators' productivity is greatly increased, I do takeoffs in less than half the time with more accuracy and detail captured.
    • Easy sharing of what was taken off, I'm able to ensure everything is captured.
    Incentivized
    Read full review
    ScreenShots