What users are saying about
25 Ratings
25 Ratings
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Score 9.3 out of 100
1 Rating
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Score 9 out of 100

Feature Set Ratings

  • Followup CRM ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Security, Social CRM
  • YetiForce CRM ranks higher in 2 feature sets: Customization, Platform

Sales Force Automation

9.2

FollowUp CRM

92%
8.6

YetiForce CRM

86%
Followup CRM ranks higher in 9/9 features

Customer data management / contact management

9.7
97%
18 Ratings
9.0
90%
1 Rating

Workflow management

9.3
93%
16 Ratings
9.0
90%
1 Rating

Territory management

9.2
92%
13 Ratings
9.0
90%
1 Rating

Opportunity management

9.2
92%
15 Ratings
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
14 Ratings
8.0
80%
1 Rating

Contract management

9.5
95%
16 Ratings
9.0
90%
1 Rating

Quote & order management

9.0
90%
12 Ratings
8.0
80%
1 Rating

Interaction tracking

9.0
90%
15 Ratings
8.0
80%
1 Rating

Channel / partner relationship management

9.0
90%
13 Ratings
N/A
0 Ratings

Customer Service & Support

9.1

FollowUp CRM

91%
8.0

YetiForce CRM

80%
Followup CRM ranks higher in 3/3 features

Case management

9.2
92%
14 Ratings
8.0
80%
1 Rating

Call center management

8.5
85%
11 Ratings
8.0
80%
1 Rating

Help desk management

9.7
97%
12 Ratings
8.0
80%
1 Rating

Marketing Automation

9.1

FollowUp CRM

91%
7.5

YetiForce CRM

75%
Followup CRM ranks higher in 2/2 features

Lead management

9.0
90%
14 Ratings
8.0
80%
1 Rating

Email marketing

9.2
92%
11 Ratings
7.0
70%
1 Rating

CRM Project Management

9.0

FollowUp CRM

90%
8.0

YetiForce CRM

80%
Followup CRM ranks higher in 3/3 features

Task management

9.3
93%
16 Ratings
9.0
90%
1 Rating

Billing and invoicing management

8.4
84%
8 Ratings
7.0
70%
1 Rating

Reporting

9.3
93%
15 Ratings
8.0
80%
1 Rating

CRM Reporting & Analytics

9.3

FollowUp CRM

93%
7.7

YetiForce CRM

77%
Followup CRM ranks higher in 3/3 features

Forecasting

9.4
94%
11 Ratings
8.0
80%
1 Rating

Pipeline visualization

9.2
92%
15 Ratings
7.0
70%
1 Rating

Customizable reports

9.3
93%
15 Ratings
8.0
80%
1 Rating

Customization

8.8

FollowUp CRM

88%
9.0

YetiForce CRM

90%
Followup CRM ranks higher in 2/4 features

Custom fields

9.2
92%
12 Ratings
10.0
100%
1 Rating

Custom objects

8.4
84%
9 Ratings
10.0
100%
1 Rating

Scripting environment

8.8
88%
10 Ratings
8.0
80%
1 Rating

API for custom integration

8.8
88%
9 Ratings
8.0
80%
1 Rating

Security

9.2

FollowUp CRM

92%
7.5

YetiForce CRM

75%
Followup CRM ranks higher in 2/2 features

Single sign-on capability

9.3
93%
14 Ratings
7.0
70%
1 Rating

Role-based user permissions

9.0
90%
13 Ratings
8.0
80%
1 Rating

Social CRM

8.7

FollowUp CRM

87%
8.0

YetiForce CRM

80%
Followup CRM ranks higher in 2/2 features

Social data

9.0
90%
8 Ratings
8.0
80%
1 Rating

Social engagement

8.4
84%
7 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.1

FollowUp CRM

81%

YetiForce CRM

Feature Set Not Supported
N/A
Followup CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
9 Ratings
N/A
0 Ratings

Compensation management

7.8
78%
8 Ratings
N/A
0 Ratings

Platform

7.2

FollowUp CRM

72%
8.0

YetiForce CRM

80%
YetiForce CRM ranks higher in 1/1 features

Mobile access

7.2
72%
9 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Followup CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.3

FollowUp CRM

93%
18 Ratings
9.0

YetiForce CRM

90%
1 Rating

Usability

9.3

FollowUp CRM

93%
6 Ratings

YetiForce CRM

N/A
0 Ratings

Support Rating

7.7

FollowUp CRM

77%
6 Ratings

YetiForce CRM

N/A
0 Ratings

Likelihood to Recommend

FollowUp Power

Being from healthcare sector we have been using Followup CRM. It automatically sends all the notification and reminders. Also, helps with the follow-ups so that no prospect or leads can be missed. This is incredible tool one should definitely use. This tool allows us to track our progress and identify areas for improvement.
Read full review

YetiForce

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
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Pros

FollowUp Power

  • It allows us to put notes/comments in as they occur so that there is a complete "log" of information for each project.
  • It reminds us of who we should be contacting each day.
  • It gives us a daily overall picture of how many leads we are currently managing.
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YetiForce

  • Detailed customization
  • Stability and speed
  • Customer support
Read full review

Cons

FollowUp Power

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
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YetiForce

  • Lack of documentation
  • No auto updates
  • Server requirements
Read full review

Pricing Details

FollowUp CRM

Starting Price

Editions & Modules

FollowUp CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    YetiForce CRM

    Starting Price

    $0

    Editions & Modules

    YetiForce CRM editions and modules pricing
    EditionModules
    YetiForce CRMFree1

    Footnotes

    1. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.

    Usability

    FollowUp Power

    It is a tool that has helped us in cooperation, document sharing, file transfer, email marketing, and all other particular tasks. I've progressed more collected and understood which clients are most suited for our product and which are only interested on receiving proposals.
    Read full review

    YetiForce

    No answers on this topic

    Support Rating

    FollowUp Power

    I rarely contacted the support for Followup CRM but my employees tried to contact the support and they resolved the issue. So i can not provide enough detail about the support of Followup CRM
    Read full review

    YetiForce

    No answers on this topic

    Alternatives Considered

    FollowUp Power

    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review

    YetiForce

    The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
    Read full review

    Return on Investment

    FollowUp Power

    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Read full review

    YetiForce

    • Cost savings
    • More flexibility with the number of users
    • Improved project management results
    Read full review

    Screenshots

    Add comparison