What users are saying about
18 Ratings
18 Ratings
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Score 9.5 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

FollowUp CRM

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
Betsy Young | TrustRadius Reviewer

YetiForce CRM

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Michael Brennan | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

FollowUp CRM
9.1
YetiForce CRM
8.6
Customer data management / contact management
FollowUp CRM
10.0
YetiForce CRM
9.0
Workflow management
FollowUp CRM
10.0
YetiForce CRM
9.0
Territory management
FollowUp CRM
6.1
YetiForce CRM
9.0
Opportunity management
FollowUp CRM
10.0
YetiForce CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
FollowUp CRM
10.0
YetiForce CRM
8.0
Contract management
FollowUp CRM
10.0
YetiForce CRM
9.0
Quote & order management
FollowUp CRM
8.9
YetiForce CRM
8.0
Interaction tracking
FollowUp CRM
10.0
YetiForce CRM
8.0
Channel / partner relationship management
FollowUp CRM
7.2
YetiForce CRM

Customer Service & Support

FollowUp CRM
10.0
YetiForce CRM
8.0
Case management
FollowUp CRM
10.0
YetiForce CRM
8.0
Call center management
FollowUp CRM
10.0
YetiForce CRM
8.0
Help desk management
FollowUp CRM
10.0
YetiForce CRM
8.0

Marketing Automation

FollowUp CRM
10.0
YetiForce CRM
7.5
Lead management
FollowUp CRM
10.0
YetiForce CRM
8.0
Email marketing
FollowUp CRM
10.0
YetiForce CRM
7.0

CRM Project Management

FollowUp CRM
9.5
YetiForce CRM
8.0
Task management
FollowUp CRM
10.0
YetiForce CRM
9.0
Billing and invoicing management
FollowUp CRM
8.4
YetiForce CRM
7.0
Reporting
FollowUp CRM
10.0
YetiForce CRM
8.0

CRM Reporting & Analytics

FollowUp CRM
9.7
YetiForce CRM
7.7
Forecasting
FollowUp CRM
9.0
YetiForce CRM
8.0
Pipeline visualization
FollowUp CRM
10.0
YetiForce CRM
7.0
Customizable reports
FollowUp CRM
10.0
YetiForce CRM
8.0

Customization

FollowUp CRM
9.8
YetiForce CRM
9.0
Custom fields
FollowUp CRM
10.0
YetiForce CRM
10.0
Custom objects
FollowUp CRM
9.0
YetiForce CRM
10.0
Scripting environment
FollowUp CRM
10.0
YetiForce CRM
8.0
API for custom integration
FollowUp CRM
10.0
YetiForce CRM
8.0

Security

FollowUp CRM
10.0
YetiForce CRM
7.5
Single sign-on capability
FollowUp CRM
10.0
YetiForce CRM
7.0
Role-based user permissions
FollowUp CRM
10.0
YetiForce CRM
8.0

Social CRM

FollowUp CRM
10.0
YetiForce CRM
8.0
Social data
FollowUp CRM
10.0
YetiForce CRM
8.0
Social engagement
FollowUp CRM
10.0
YetiForce CRM

Integrations with 3rd-party Software

FollowUp CRM
7.7
YetiForce CRM
Marketing automation
FollowUp CRM
10.0
YetiForce CRM
Compensation management
FollowUp CRM
5.5
YetiForce CRM

Platform

FollowUp CRM
10.0
YetiForce CRM
8.0
Mobile access
FollowUp CRM
10.0
YetiForce CRM
8.0

Pros

FollowUp CRM

  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
Gregg Wallick | TrustRadius Reviewer

YetiForce CRM

  • Detailed customization
  • Stability and speed
  • Customer support
Michael Brennan | TrustRadius Reviewer

Cons

FollowUp CRM

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Betsy Young | TrustRadius Reviewer

YetiForce CRM

  • Lack of documentation
  • No auto updates
  • Server requirements
Michael Brennan | TrustRadius Reviewer

Alternatives Considered

FollowUp CRM

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Anonymous | TrustRadius Reviewer

YetiForce CRM

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Michael Brennan | TrustRadius Reviewer

Return on Investment

FollowUp CRM

  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Tom Baker | TrustRadius Reviewer

YetiForce CRM

  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Michael Brennan | TrustRadius Reviewer

Screenshots

Pricing Details

FollowUp CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FollowUp CRM Editions & Modules

Additional Pricing Details

YetiForce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

YetiForce CRM Editions & Modules

Edition
YetiForce CRMFree
  1. none
Additional Pricing Details
YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.

Rating Summary

Likelihood to Recommend

FollowUp CRM
10.0
YetiForce CRM
9.0

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