Fast, reliable and free CRM
Michael Brennan | TrustRadius Reviewer
June 04, 2019

Fast, reliable and free CRM

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with YetiForceCRM

YetiForce delivers a great and fully functional CRM solution - for free. It is fully customizable. Our company has been using it for the past year as our preferred CRM mainly for the outreach to potential clients. We are extremely satisfied and we are currently planning its deployment as the primary CRM solution company wide.
  • Detailed customization
  • Stability and speed
  • Customer support
  • Lack of documentation
  • No auto updates
  • Server requirements
  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.

YetiForce CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Territory management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
9
Quote & order management
8
Interaction tracking
8
Case management
8
Call center management
8
Help desk management
8
Lead management
8
Email marketing
7
Task management
9
Billing and invoicing management
7
Reporting
8
Forecasting
8
Pipeline visualization
7
Customizable reports
8
Custom fields
10
Custom objects
10
Scripting environment
8
API for custom integration
8
Role-based user permissions
8
Single sign-on capability
7
Social data
8
Mobile access
8