Fond vs. Nectar

Fond is a great way to incentivize your sales team during contests and rewards for top performers. Also, a great way to incentivize your partners such as referral sources and clients. I can’t think of anything where it’s not really appropriate as an offering. Great offering for employee vacation perks.

Incentivized

If you are a US based company only (or maybe just US and Canada or UK) the product works particularly well. I think it makes more sense to provide gifts rather than gift cards as rewards, as people don't really cash out the gift cards. Since Nectar didn't have this functionality in Germany, the platform wasn't ideal. People did provide and receive feedback but didn't really use the reward capabilities. It also would have been nice to have a way to provide the feedback directly from slack without going into the Nectar platform.

Incentivized

• Provides a long list of alternatives that make it easy to use your Fond points for the product/services you truly care about.
• Very easy to redeem; select what you want to receive, and click redeem with the points/dollars requested. Typically, gift cards are provided within seconds.
• Regularly rotate offerings so that you have many options throughout the year.

Incentivized

• Ability to provide public feedback
• Incentivized feedback in a user friendly/good UX platform
• Ability to tie feedback to our core values

Incentivized

• When first trying to select a gift card, I'd get an occasional error message, but other than that, it was pretty easy to use.
• Getting more widespread with the types of awards that users can redeem is always a plus!
• This may have changed since I last used Fond, but last time I tried using the system, the total points you had were tucked away in a somewhat obscure location.

Incentivized

• Did not have great global functionality - we couldn't send actual gifts (only giftcards) to germany

Incentivized

We have not tested other products that offer such a way to award our employees for doing a fantastic job. Fond has been helping with all the necessary situations and the costs have been quite low. We have not looked into other products. I would recommend going with Fond because we have not found any quality issues with their service.

Incentivized

We eventually decided to switch back to Lattice. We liked Nectar because it was an all in one feedback & gifting platform, but ultimately switched to Lattice paired with Snappy gifts for gifting as Snappy is able to provide physical gifts in US and Germany, and Lattice provides us other capabilities besides feedback such as performance reviews, engagement surveys, hosting 1:1s, utilizing competencies...

Incentivized

• Increased morale
• Sales performance
• Client satisfaction

Incentivized

• People collaborating better together
• People feeling more engaged

Incentivized