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DepotService360 vs. IBM Sterling Order Management

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DepotService360

IBM Sterling Order Management

15 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DepotService360

    		N/AN/ADepotService360 is a service management solution designed for businesses that handle product returns, repairs, calibration, warranty work, and billable service jobs. The product helps service teams manage the full depot service process, starting from customer contact and RMA creation through unit receiving, work order creation, technician assignment, inspection, quoting, repair or calibration, quality check, shipping, billing, and…N/A

    IBM Sterling Order Management

    Score8 out of 10
    		N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
    Pricing
    DepotService360IBM Sterling Order Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DepotService360IBM Sterling Order Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    DepotService360IBM Sterling Order Management
    Small Businesses
    No answers on this topic
    Webgility
    Score9.6 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DepotService360IBM Sterling Order Management
    Likelihood to Recommend
    -
    (0 ratings)
    7.0
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (3 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    DepotService360IBM Sterling Order Management
    Likelihood to Recommend
    RMB Solutions
    No answers on this topic
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Verified User
    Read full review
    Pros
    RMB Solutions
    No answers on this topic
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Gregory Powell
    Inventory Control Analyst
    Read full review
    Cons
    RMB Solutions
    No answers on this topic
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Raj Samrat Chaudhuri
    Senior Manager - Projects
    Read full review
    Likelihood to Renew
    RMB Solutions
    No answers on this topic
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Verified User
    Read full review
    Alternatives Considered
    RMB Solutions
    No answers on this topic
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Verified User
    Read full review
    Return on Investment
    RMB Solutions
    No answers on this topic
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Verified User
    Read full review
    ScreenShots