Forcepoint Secure Web Gateway vs. Netskope CASB

Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.

Incentivized

Netskope CASB solution is an easy to use product, providing you and your IT team a great way to monitor, control and manage the traffic. With the product out of the box you can easily close most of the security gaps you can face at the moment... Cloud exfiltration, IA missusing, restricting tenant access...

Incentivized

• This package is one of the few that offers a category, quota time, that allows us to limit certain categories and or websites for staff that would normally be blocked for customers and may not be something that is needed in their day to day job duties. We allow staff one hour a day, broken down into six 10 min increments, to visit sites for shopping, travel arrangement and other areas that are more of a personal need than a business need.
• Forcepoint has a wide selection of categories that can be enabled, quota timed or restricted at a top-level or you can go more granular and drill down to subcategories to allow for only partial access.

Incentivized

• Monitor or control user activities irrespective accessing via mobile or desktop app
• User login anomalies
• Block or limit access for creating cloud instances like Buckets, Clusters, etc
• Prevent uploading any data to Cloud storage service

Incentivized

• The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
• I would like to see more customization options of website block pages.

Incentivized

• Public IP for user can be from different country then it came from
• Sometimes you can't get anywhere with Netscope ON
• Location is the key for speed so users complain for speed of 'internet'
• Some location blocks Netscope IP ranges

Incentivized

It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.

Incentivized

Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.

Incentivized

Netskope's CASB can be challenging to deploy. If it is being implemented for the first time and staff do not have prior experience with deployments, then professional services should be utilized. Once configured and deployed, the product provides an easy-to-navigate User Interface and can be managed effectively with training.

The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.

Incentivized

There have been some struggles with their infrastructure keeping pace with demand and load. Support can only do so much and has to defer to known problems being escalated.

Incentivized

Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support

Incentivized

To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing

Incentivized

I find that Netskope CASB provides a larger catalog of SaaS applications and provides additional security controls for each app, allowing granularity to what actions end users can perform on the sites. This goes beyond simple block download/block upload, making it highly effective at enforcing the actions outlined in corporate policies.

• We have had potential malware outbreaks prevented because of Forcepoint Web Security
• Questionable access of certain materials on the internet has been prevented because of our implementation
• The organization's network resources now have more bandwidth because of the restrictions the application provides

Incentivized

• We can see no large percentage of cloud applications that are being used in the enterprise outside of IT knowledge.
• We can now have conversations regarding risk, and consolidation of overlapping applications, reducing risk and expense.
• Allows for IT to assess and mitigate the risk of risky applications or platforms being used and where information may be leaked.

Incentivized