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GoSpotCheck by FORM vs. Salesforce Maps

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoSpotCheck by FORM

    Score9.4 out of 10
    N/AGoSpotCheck by FORM enables brands to streamline their sales and merchandising team's surveys, audits and reports through mobile data collection. Companies can arm their teams with GoSpotCheck's mobile app to get real-time information about merchandising, product line performance and competitive research.N/A

    Salesforce Maps

    Score10 out of 10
    Small Businesses (1-50 employees)
    Salesforce Maps (formerly MapAnything) helps users map their CRM data. Users can: View customer, prospect, employee, partner, & competitor locations Build routes, call lists, campaigns, & event invite lists directly from the map Map wins & losses and visualize team activities & performance Maps is Salesforce-integrated & was built on Force.com. According to the vendor, the software has 1400+ customers so far. Use cases include: Field…

    $30

    per user / month

    Pricing
    GoSpotCheck by FORMSalesforce Maps
    Editions & Modules
    No answers on this topic
    Winter 2017 / 10.4.6
    $30
    per user / month
    Offerings
    Pricing Offerings
    GoSpotCheck by FORMSalesforce Maps
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    GoSpotCheck by FORMSalesforce Maps
    Likelihood to Recommend
    9.4
    (3 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    GoSpotCheck by FORMSalesforce Maps
    Likelihood to Recommend
    Form.com (WorldAPP)
    GoSpotCheck has been great when we want to collect data regarding price, number of items, yes or no responses and pictures, however it is not best used as a tool for audited large number or products. It is fairly easy to do this in the app but the data from the backend is a little bit of a nightmare! I'm hoping one day this can be looked into and provide a different way of collecting the multiple select question data to better suit audit data.
    Incentivized
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    Salesforce
    This is best suited when there is territory management at the field or rep level. One can easily distribute the area/ locality, balance revenue, and optimize sales/outcome. However, this may be less appropriate for organizations that operate entirely on remote sales or for those where geographic location does not matter.
    Incentivized
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    Pros
    Form.com (WorldAPP)
    • Ease of designing and creating survey questions for field team to answer. It was so easy to edit, add or remove questions so that I could alter what I wanted to see in real time.
    • Ease of completing survey on mobile device. While it was important for the data to be collected, it needed to be done efficiently. The app was easy to use, navigate and made filling out the surveys quick.
    • Customer Service- whenever we had a question or an issue, customer service was there to solve the problem quickly and effectively. Typically an email was the best way to get a quick answer. Their service and sales teams would also help us build missions to ensure we are capturing the data we want to capture and were able to export it and read it the way we wanted.
    • Ease of the back end system, not just building missions as previously stated, but also reading and exporting the data and photos collected.
    Incentivized
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    Salesforce
    • Drilling down from the map point, to account/work order/opportunity.
    Incentivized
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    Cons
    Form.com (WorldAPP)
    • Updating reporting dashboard to see more info
    Incentivized
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    Salesforce
    • They just restructured their pricing model and we are ending our contract because of it - you have to pay for 10 users.
    • The crossover with accounts and contacts are hard to map.
    • The window sizes when navigating the maps are difficult to work with.
    Incentivized
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    Usability
    Form.com (WorldAPP)
    No answers on this topic
    Salesforce
    It aligns well with business needs. We clearly get productivity gain, and its seamless integration with Salesforce makes things easier. The ability to visualize things and performance geographically helps us to make better decisions. It also saves us lots of time and effort and increases efficiency.
    Incentivized
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    Support Rating
    Form.com (WorldAPP)
    No answers on this topic
    Salesforce
    Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic
    Incentivized
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    Alternatives Considered
    Form.com (WorldAPP)
    We used to use a product called "Stay in Front." This was a product that was used prior to my arrival at Alliance so I don't know a lot of the ins and outs regarding comparison. I have heard that Stay in Front had a much better auditing system, however retrieving pictures from the software was a little cumbersome and not as efficient as what GSC has set up for its users. The ability to pull data quickly and consistently for our clients is so important and one of the reasons why we made the switch. GSC is also often updating and upgrading the software to include more functionality and this is something we can really take hold of.
    Incentivized
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    Salesforce
    Allows for many more contacts to be loaded into the map.
    Incentivized
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    Return on Investment
    Form.com (WorldAPP)
    • The ROI was difficult to measure in dollars or units, but the data and intel we were able to collect and provide to our buying teams and use internally was invaluable. We no longer have the team collecting data in the field and it's a huge miss.
    • Alerted marketing team of competitor's promotions, merchandising and POP
    • Alerted product team of new products coming to market, feedback on new products in market, and consumer feedback on our products
    • Visibility to inventory standings and areas that needed improvement
    • A way to track in store planogram changes and total SKU count by brand - used to leverage our products in line review meetings
    • Ability to capture endless photos of merchandising and new products to have a visual at meetings
    Incentivized
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    Salesforce
    • For the first time, we were able to see donors on a map which was life-changing.
    • Its allowed us to target donors on trips and other email campaigns when we haven’t been able to before.
    Incentivized
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    ScreenShots

    GoSpotCheck by FORM Screenshots

    Screenshot of Advanced InsightsScreenshot of Photo ReportingScreenshot of Task BuilderScreenshot of Mobile AppScreenshot of Mobile AppScreenshot of Image Recognition Capture