GoSpotCheck by FORM vs. Vanta

GoSpotCheck has been great when we want to collect data regarding price, number of items, yes or no responses and pictures, however it is not best used as a tool for audited large number or products. It is fairly easy to do this in the app but the data from the backend is a little bit of a nightmare! I'm hoping one day this can be looked into and provide a different way of collecting the multiple select question data to better suit audit data.

Incentivized

Vanta seems excellent for startups, but I expect that they would be even more useful at bigger companies. I think it really helps people that haven't done SOC2 before. I also think it would help in monitoring compliance across teams with many users. If the budget is extremely tight, I think it would be possible to save money by not using it.

Incentivized

• Ease of designing and creating survey questions for field team to answer. It was so easy to edit, add or remove questions so that I could alter what I wanted to see in real time.
• Ease of completing survey on mobile device. While it was important for the data to be collected, it needed to be done efficiently. The app was easy to use, navigate and made filling out the surveys quick.
• Customer Service- whenever we had a question or an issue, customer service was there to solve the problem quickly and effectively. Typically an email was the best way to get a quick answer. Their service and sales teams would also help us build missions to ensure we are capturing the data we want to capture and were able to export it and read it the way we wanted.
• Ease of the back end system, not just building missions as previously stated, but also reading and exporting the data and photos collected.

Incentivized

• API driven capabilities offer a very easy way to connect your systems to their application.
• It was mostly intuitive to figure out what needed to be configured.
• I like how responsive they have been and how they have been able to outline the entire process for us from the start to the end.

Incentivized

• Updating reporting dashboard to see more info

Incentivized

• In my opinion, they make it very hard to contact them when you need something.
• In my experience, they write their contracts to make it difficult to cancel service.
• In my experience, they have no policy for refunds in addition to their [...] contacts.

Great to maintain for our SOC2 compliance and further compliance evolutions

Incentivized

In my experience, the sheer volume of tasks and to do items is a bit inundating.

Always available

Incentivized

Fast although the agent may take some time to reping on checks

Incentivized

Direct support and replies in a timely manner to tickets submitted

Incentivized

Pretty straight forward

Incentivized

Straight Forward

Incentivized

Pretty seemless and did it almost entirely myself

Incentivized

We used to use a product called "Stay in Front." This was a product that was used prior to my arrival at Alliance so I don't know a lot of the ins and outs regarding comparison. I have heard that Stay in Front had a much better auditing system, however retrieving pictures from the software was a little cumbersome and not as efficient as what GSC has set up for its users. The ability to pull data quickly and consistently for our clients is so important and one of the reasons why we made the switch. GSC is also often updating and upgrading the software to include more functionality and this is something we can really take hold of.

Incentivized

Vanta's reporting was far superior, the price was competitive but my engineers running the project said that working with vanta would save them significant amount of time. Secondly vanta had more integrations so they could plug directly into the systems we use!

Incentivized

Works as intended

Incentivized

• The ROI was difficult to measure in dollars or units, but the data and intel we were able to collect and provide to our buying teams and use internally was invaluable. We no longer have the team collecting data in the field and it's a huge miss.
• Alerted marketing team of competitor's promotions, merchandising and POP
• Alerted product team of new products coming to market, feedback on new products in market, and consumer feedback on our products
• Visibility to inventory standings and areas that needed improvement
• A way to track in store planogram changes and total SKU count by brand - used to leverage our products in line review meetings
• Ability to capture endless photos of merchandising and new products to have a visual at meetings

Incentivized

• We were able to close contracts because we had our SOCII compliance in place
• SOCII certification process was reduced by at least 80%

Incentivized