Formstack for Salesforce vs. Gravity Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Formstack for Salesforce
Score 7.2 out of 10
N/A
Formstack for Salesforce helps users create dynamically prefilled forms, automating document generation and streamlining digital signature collection without leaving Salesforce. In this way, the solution helps companies ensure customers never fill the the same information twice, with no manual data entry and uploads required.N/A
Gravity Forms
Score 6.5 out of 10
N/A
Gravity Forms from Rocketgenius is a form builder plugin on WordPress used to add a survey feature to websites.
$59
one-time fee
Pricing
Formstack for SalesforceGravity Forms
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Formstack for SalesforceGravity Forms
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Formstack for SalesforceGravity Forms
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Formstack for Salesforce
-
Ratings
Gravity Forms
5.1
2 Ratings
43% below category average
Survey templates00 Ratings5.32 Ratings
Themes00 Ratings5.12 Ratings
Custom logo/branding00 Ratings5.12 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Formstack for Salesforce
-
Ratings
Gravity Forms
5.2
2 Ratings
47% below category average
Changes to live survey00 Ratings5.32 Ratings
Question design help00 Ratings5.12 Ratings
Multiple question types00 Ratings5.22 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Formstack for Salesforce
-
Ratings
Gravity Forms
5.1
2 Ratings
46% below category average
Survey logic flexibility00 Ratings5.12 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Formstack for Salesforce
-
Ratings
Gravity Forms
5.3
2 Ratings
40% below category average
Response tracking00 Ratings5.32 Ratings
Data export00 Ratings5.32 Ratings
Standard reports00 Ratings5.32 Ratings
Custom reports00 Ratings5.32 Ratings
Analytics00 Ratings5.32 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Formstack for Salesforce
-
Ratings
Gravity Forms
5.2
2 Ratings
49% below category average
Access controls00 Ratings5.22 Ratings
Compliance00 Ratings5.22 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Formstack for Salesforce
-
Ratings
Gravity Forms
5.3
2 Ratings
41% below category average
Vendor-offered crowdsourcing00 Ratings5.32 Ratings
Respondent restrictions00 Ratings5.32 Ratings
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User Ratings
Formstack for SalesforceGravity Forms
Likelihood to Recommend
8.7
(4 ratings)
2.5
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
5.3
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Formstack for SalesforceGravity Forms
Likelihood to Recommend
Formstack
- Formstack for Salesforce excels in scenarios where organizations need to capture leads seamlessly. The platform's ability to create customized and branded lead generation forms, coupled with its direct integration with Salesforce, facilitates the smooth transfer of lead data into the CRM system. This is particularly beneficial for marketing teams running campaigns and events.- In scenarios where the primary goal is to collect basic contact information without the need for complex workflows or integrations, the comprehensive features of Formstack may be more than what is required. Simpler tools or solutions might be more appropriate for straightforward contact form needs.
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Rocketgenius, Inc
Gravity Forms is fine for general use such as a contact form. It is not suitable for using in conjunction with their PayPal Checkout add-on.
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Pros
Formstack
  • Collecting customer data and keeping it clean and organized
  • I can send forms to the candidates so that they can easily review the documents
  • The forms are easily embedded in websites, allowing us to utilize formstack for our various seasonal programs.
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Rocketgenius, Inc
  • Forms
  • Surveys
  • Data Collection
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Cons
Formstack
  • mastering the more advanced features of Formstack, especially those related to complex form configurations and workflow automation, can be challenging.
  • we need a broader range of pre-built templates within Formstack
  • Improvements in the mobile app experience, such as a more intuitive design and additional features comparable to the web version, would enhance the usability of Formstack
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Rocketgenius, Inc
  • Their PayPal checkout does not work as described.
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Likelihood to Renew
Formstack
No answers on this topic
Rocketgenius, Inc
I need this for my forms and can't live without it.
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Usability
Formstack
No answers on this topic
Rocketgenius, Inc
Because I lost hours of time (revenue) trying to figure out why their PayPal Checkout add-on wasn't sending the correct data to PayPal. Although I followed Gravity Forms documentation and also reached out to support.
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Support Rating
Formstack
No answers on this topic
Rocketgenius, Inc
Very responsive and helpful.
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Implementation Rating
Formstack
No answers on this topic
Rocketgenius, Inc
I tested it and liked it and went for it.
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Alternatives Considered
Formstack
Formstack has a lot of work to do to get up to Jotform standards. Jotform has more payment integration options which is a HUGE selling factor for us as far as which program to choose. They also offer more discounts for non-profits which we work with often. Formstack has some pros but Jotform is more elaborate
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Rocketgenius, Inc
No answers on this topic
Return on Investment
Formstack
  • This can lead to time savings, allowing employees to focus on more strategic tasks rather than manual data handling.
  • By automating the transfer of data from forms to Salesforce, the platform contributes to improved data accuracy.
  • The automation and customization capabilities of Formstack can streamline various processes, from lead generation to internal approvals.
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Rocketgenius, Inc
  • I recommended Gravity Forms to a client that accepts subscription payments online. After purchasing the plugin and the PayPal Checkout add-on, I spent hours and hours trying to get it to sync correctly with PayPal. It never did, so I ended up using PayPal's built-in buttons. Which defeated the whole purpose of purchasing Gravity Forms and the add-on. Gravity Form's support tried to help, but had no explanation as to why the PayPal checkout add-on wasn't working.
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ScreenShots