TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Forter

    Score7.5 out of 10
    N/AForter is a security platform for online merchants that allows them to check each transaction for fraud.N/A

    ID.me

    Score9.4 out of 10
    N/AID.me is a digital identity network that aims to simplify the user's indication verification experience.N/A
    Pricing
    ForterID.me
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ForterID.me
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ForterID.me
    Considered Both Products
    Forter
    No answer on this topic
    ID.me
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    User Ratings
    ForterID.me
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.5
    (6 ratings)
    User Testimonials
    ForterID.me
    Likelihood to Recommend
    Forter
    Anyone looking to increase acceptance rates for Ecommerce orders should look into an AI solution like Forter. And if you are replacing a manual system/legacy application already in place, this is a good option.
    Incentivized
    Read full review
    ID.me
    ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.
    Incentivized
    Read full review
    Pros
    Forter
    • Automated fraud
    • Chargebacks fully covered
    • Excellent service
    Incentivized
    Read full review
    ID.me
    • Scalable audience size
    • Easy integration with Shopify
    • Secure customer verification
    Incentivized
    Read full review
    Cons
    Forter
    • Implementation on Shopify is a private app
    • Billing is high
    • Variable due to how contracts are structured
    Incentivized
    Read full review
    ID.me
    • Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
    • Be conscious that people do not like to provide their SS#.
    Incentivized
    Read full review
    Alternatives Considered
    Forter
    Incentivized
    Read full review
    ID.me
    We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.
    Incentivized
    Read full review
    Return on Investment
    Forter
    • Increased order acceptance %
    • Less overhead
    • No more chargeback concerns
    Incentivized
    Read full review
    ID.me
    • Raises AOV for select segments
    • Brings new customers to our store
    Incentivized
    Read full review
    ScreenShots