CyberSponse was a security orchestration, automation and response (SOAR) solution, now known as FortiSOAR. Fortinet acquired and now supports the solution (December 2019).
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Splunk Enterprise
Score 8.6 out of 10
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Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.
Most organization with medium & maturity SOC struggle with alert fatigue & false positives with addressing alert volume is result in increasing risk of critical alerts being masked by trivial one , in this situation FortiSOAR help in case management : rapidly response in case of crises also. FortiSOAR is designed very well where Fortinet have other stack of security component also like Fortinet NGFW & Forti SIEM etc.. Fortinet NGFW can and generate the FortiSOAR instance through FortiCloud for Customer . However In absence of FortiFabric it require lot of connectors to work well the solution.
I'm liking the newer products, and I'm looking forward to how they integrate with the overall product when they come together. Just log in and be able to query a large number of systems for similar issues or a unique one. That is a great fit for Splunk Enterprise, looking for a simple case or a simple String or something of that nature across multiple machines. It's a great fit for that to identify issues or particular software, whatever your scenario is, String, to find it across any particular server or group of servers, so that you can update or do a deployment or whatever it is you're looking to do.
Training Services- Fortinet offers courses geared towards administration and designed and development of FortiSOAR , Which required multiples access , we need all training services with self pace basis , I think here Fortinet need to improve.
Licensing Model- Being as a new technology Licensing model should be crystal & Clear, be it Concurrent Users or The number of FortiSOAR nodes there should be no ambiguity .
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
Done prove of concept (POC) thoroughly , where we judged the solution on every aspect & We came to know FortiSOAR will work well in our environment as it is blended with features like Case managements , Product Flexibility * Scalable Architecture . These features were much required to optimum use of our SOC solution. Since we have all the Fortinet security stack in our environment it helped us a lot in selection (POC) and also commercially.
A lot of products have natively inside their own dashboards and or their own logging repositories. And each one is difficult to learn or they're too complex or they're not verbose in the sense that they're not easy to mine the data that you're looking for. So that could be anything from the native logging that you find in other Cisco products. It's easier to use Splunk to draw the data that you're looking for as opposed to going to the individual's products themselves to get the logs that you're looking for.
Splunk has allowed developers to diagnose production issues when access of control was taken away from them to be allowed to view items in production environments and I believe that is invaluable.
At times some developers weren't super happy about using it, but it was more of the fact that they were used to having production access and not creating their splunk queries to get information.
Going one place to view logs was very beneficial to have.
