Foxit PDF Editor (FoxitPhantom) vs. PolicyManager

If you are looking for a cheaper replacement to Adobe Acrobat, this is the product for you. It does just about everything Acrobat does and some of the similar features work even better on FoxitPhantom. The ribbon UI on the software is similar to the Microsoft Office suite products, so it is an easy transition to make.

Incentivized

The part I like the most is our staff not having to log in to view policies. We have so many passwords to remember having this convenience is a big satisfier.

• In my experience, FoxitPhantom can do everything that its better known pdf software competitor can do but it does it for a much better price.
• Arranging pages, deleting pages, or merging documents is super easy.
• I much prefer to "print to pdf" instead of printing out hard copies of documents. This software makes saving straight to pdf a breeze.

Incentivized

• If I ever have any technical issues or questions the support team is great at getting back to me very quickly. I also like all the resources available to help as well.
• Policy reports, there are so many to choose from. These reports help me track several different things in the system. Compliance, attestations, past due, and so much more.
• Another plus for me is being able to add linkages to outside programs like TJC and Elsevier. Linking these to policies saves a lot of time.

• One thing that can be a problem for some users is that at least when running on Windows 10 you can easily find yourself opening PDF files with Microsoft Edge when what you really want is to use Foxit. Somehow Edge overrides the default reader for PDF files and you need to know how to set your default program and do it manually. This is not a particular problem of Foxit but it would be nice to prevent Edge from overtaking the PDF files.
• Foxit does so many things that it takes time to get familiar with all the small icons that are pretty much everywhere around your interface. You have this tiny quick access tool bar on the top left and some others on the top right, then a couple more on the lower middle. The only problem that I see is that they are tiny and I understand that we all want to maximize the working area on the screen but there could be an option to make them bigger.
• One downside for some users is that you need to be logged in to your user. I mentioned this as an advantage because it gives you all the connectivity but on the other hand if you don't have internet access or you want to work as a stand-alone user it may be complicated.

Incentivized

• The program doesn't work well with Chrome, would like to see that fixed. We have several staff members that use Chrome.

Foxit Phantom is pretty easy to use, but it is not as intuitive as the latest Adobe PDF products. Although the initial transition across the organization was filled with negative reactions, I think that over a few months, all departments were able to adapt to the new software and feel like they could find what they need within the tool.

Incentivized

Overall this program is great. I am continuously in the program and find it very simple to use. I do have some staff that struggle, only because they are not in the program as often as I am

FoxitPhantom PDF integrates very well with the Microsoft Office products, which is where I found I use this the most. It performs about as well as can be expected, without any out of place latency. Whether it be merging, deleting, editing or rearranging pages, its performance holds up even with larger documents.

Incentivized

I haven't personally had interaction with the customer support from FoxitPhantom, however based on conversations I have had with members in the organization, I was given positive feedback. Their website has a lot of information and tutorials. If you need to contact them, they are quick to respond. User manuals are readily available.

Incentivized

FoxitPhantom PDF works just as well for a fraction of the price, and I feel more secure not using an adobe product on my computer. While the feature sets are very similar Foxit is both easier to use personally and easier to teach to new employees. We used Adobe for several years and it was always viewed as a necessary evil.

Incentivized

• It's a less expensive alternative and for smaller businesses, that's a must, especially when needing multiple copies for employees at times.
• Their call support will work with you on discounts at times to further minimize the cost.
• They have at times helped me with transferring licenses of older versions (but still useful) by providing executables when they can't be found locally.

Incentivized

• The program has kept us compliant on reviewing and updating all of our policies.