FreePBX vs. TrioPBX

TrioPBX

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FreePBX	Score 9.1 out of 10	N/A	The FreePBX EcoSystem has developed over the past decade to become a widely deployed Open Source PBX platform in use across the world today. Sangoma now offers and supports the FreePBX appliance, a purpose-built, performant PBX solution designed and tested for optimal performance, and the only officially supported hardware solution for FreePBX. The appliance comes preloaded with the FreePBX Distro and includes a one-year warranty.	N/A
TrioPBX	Score 0.0 out of 10	N/A	TrioPBX is a cloud-hosted business phone and contact center platform built for organizations that want professional telephony, modern routing, and actionable analytics without the cost and complexity of on-premise hardware. The system consolidates inbound and outbound calling, IVR, queues, recordings, and WebRTC softphones into a single, configurable service suitable for customer support, sales, and service desks. Its architecture emphasizes quick rollout,…	N/A

Pricing

FreePBX

TrioPBX

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
FreePBX	TrioPBX
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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TrioPBX‑Pricing at a glance On the TrioPBX pricing page you’ll find transparent per‑user, per‑month pricing with all key features included — and importantly, no hidden long‑term contracts. Basic Plan – Ideal for small teams and lean budgets The Basic tier starts at just US $5 per user/month when you select 1‑5 users. Included with this plan: 200 local calling minutes per user — a solid allowance for light to moderate calling needs. Core features such as multi‑lingual IVR (Interactive Voice Response), the ability to ring all devices (desktop, mobile, web phone), one year of call recording, a dashboard, and a web‑phone interface. The entry cost and bundled minutes make this plan very friendly for startups, remote teams, freelancers, micro‑businesses or any operation that doesn’t yet need advanced features or large volumes of calls. Why it works for low‑budget scenarios At US $5/user/month the overhead is minimal, so you can get professional VoIP functionality without a large investment upfront. The included minutes mean you’re not immediately paying extra for basic outgoing calls, helping to control cost predictability. You get essential functionality (IVR, call recording, web phone access) that many legacy or traditional phone systems charge extra for – so you’re getting modern features for much lower cost. The plan is scalable. As you grow, you can move to the “Advanced” or “Premium” tiers when you genuinely need more minutes or additional features like click‑to‑dial, holiday routing, webhooks or audit logs. For now, you pay only for what you need. The billing is monthly and in USD with no long‑term lock‑in stated beyond “Cancel anytime” in the general FAQ section. Perfect use‑cases for the Basic plan A small team (1‑5 users) working from home or in a virtual/remote office environment who want unified communications without high cost. A startup or small business where budget is tight, but you still want features like IVR and call recording to present a professional image. A business that wants to test hosted PBX/VoIP before committing to higher‑volume plans — you can start lean and upgrade later.

More Pricing Information

Community Pulse
	FreePBX	TrioPBX
Considered Both Products	FreePBX Verified User Anonymous Chose FreePBX FreePBX is as functional and easier to set up and manage, at least compared to the version of UCM we were on. The menus are more intuitive and you do not need to have Cisco command-line memorized to make things work. Plus, there is no cost overhead with an open-source software. Incentivized Helpful?	TrioPBX No answer on this topic

Best Alternatives
	FreePBX	TrioPBX
Small Businesses	Sangoma Asterisk Score 8.6 out of 10	Sangoma Asterisk Score 8.6 out of 10
Medium-sized Companies	Sangoma Asterisk Score 8.6 out of 10	Sangoma Asterisk Score 8.6 out of 10
Enterprises	Sangoma Asterisk Score 8.6 out of 10	Sangoma Asterisk Score 8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	FreePBX	TrioPBX
Likelihood to Recommend	8.0 (0 ratings)	- (0 ratings)

User Testimonials
	FreePBX	TrioPBX
Likelihood to Recommend	FreepBX is a great product if you are able and willing to manage your own PBX system. It requires some know-how to set up but once running, it works very well. There is a large community that helps answer questions, but it isn't "plug and play" so you will need to be able to research and troubleshoot your own issues (or pay for support). Incentivized Verified User Anonymous Read full review	No answers on this topic
Pros	Standard telephony. VM to email. Firewall Expandable extensions. Incentivized Verified User Anonymous Read full review	No answers on this topic
Cons	Phone integration/firmware can be clunky and has a learning curve. Relies on crowd sourcing information as expected for open-source. Requires some moderate expertise for setup. Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	FreePBX is as functional and easier to set up and manage, at least compared to the version of UCM we were on. The menus are more intuitive and you do not need to have Cisco command-line memorized to make things work. Plus, there is no cost overhead with an open-source software. Incentivized Verified User Anonymous Read full review	No answers on this topic
Return on Investment	Drastically reduced our direct telephony cost as we don't need to have the hardware and support. Very functional and added new functionality that we did not have previously. Incentivized Verified User Anonymous Read full review	No answers on this topic
ScreenShots		TrioPBX Screenshots