FreJun vs. KeyMetric

As an HR professional, I have to handle multiple calls a day. Using a phone continuously was something I was tired of, so with the help of FreJun Browser, calling made my work much easier and more efficient. Due to the browser calling and the click-to-call feature, I would rate it 9 out of 10.

I can only speak to our situation, where we use KeyMetric to track inbound calls for our online services, marketing and sales engagements and calls forward to multiple locations and agents across the country. As a smaller business, KeyMetric was easy to setup up, easy to purchase phone numbers, and all the features were automatically initiated immediately once we setup our account. I think their amazing customer support and service make it ideal for any business.

• Browser calling.
• Click to call.
• Dashboard

• Call and conversation tracking.
• Call recordings and transcription.
• Best customer service.
• Responsive support team.

• Nothing as such.

• More out-of-the box integrations.
• Enhanced custom reports.

It is user friendly application. And also if I miss the call and I was on break so it send the email notification as well so I get to know someone trying to connect with me

Click to call feature, bulk dialing, call recording feature.

• FreJun help in calling
• tracking call records

• Helped improve our overall service and product performance.
• Helped maximize our marketing ROI.
• Helped greatly improve sales insights and ICP.
• Helped better understand our customer experience.