Freshdesk vs. nTireCRM
Freshdesk vs. nTireCRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshdesk | N/A | Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot,… | $0 Up to 10 agents per user | |
nTireCRM | N/A | nTireCRM is a 100% web-based Customer Relationship Management and Lead Management System designed to give a clear view on Marketing and Sales Leads. Helps business owners to track all communication with leads and nurture their relationships. | N/A |
Freshdesk | nTireCRM | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Freshdesk | nTireCRM | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Freshdesk | nTireCRM | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshdesk | nTireCRM | |
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Likelihood to Recommend | 8.8 (212 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 9.8 (14 ratings) | - (0 ratings) |
Usability | 8.9 (35 ratings) | 10.0 (1 ratings) |
Availability | 9.1 (4 ratings) | - (0 ratings) |
Performance | 8.6 (4 ratings) | - (0 ratings) |
Support Rating | 8.6 (33 ratings) | 10.0 (1 ratings) |
In-Person Training | 8.2 (1 ratings) | - (0 ratings) |
Online Training | 8.0 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.4 (142 ratings) | - (0 ratings) |
Configurability | 8.5 (3 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.1 (3 ratings) | - (0 ratings) |
Ease of integration | 8.8 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (4 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 7.8 (2 ratings) | - (0 ratings) |
Freshdesk | nTireCRM | |
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Likelihood to Recommend | Freshworks Inc | SunSmart Technologies |
Pros | Freshworks Inc | SunSmart Technologies No answers on this topic |
Cons | Freshworks Inc | SunSmart Technologies No answers on this topic |
Likelihood to Renew | Freshworks Inc | SunSmart Technologies No answers on this topic |
Usability | Freshworks Inc | SunSmart Technologies |
Reliability and Availability | Freshworks Inc | SunSmart Technologies No answers on this topic |
Performance | Freshworks Inc | SunSmart Technologies No answers on this topic |
Support Rating | Freshworks Inc | SunSmart Technologies |
In-Person Training | Freshworks Inc | SunSmart Technologies No answers on this topic |
Online Training | Freshworks Inc | SunSmart Technologies No answers on this topic |
Implementation Rating | Freshworks Inc | SunSmart Technologies No answers on this topic |
Alternatives Considered | Freshworks Inc | SunSmart Technologies No answers on this topic |
Contract Terms and Pricing Model | Freshworks Inc | SunSmart Technologies No answers on this topic |
Scalability | Freshworks Inc | SunSmart Technologies No answers on this topic |
Return on Investment | Freshworks Inc | SunSmart Technologies |
ScreenShots | nTireCRM Screenshots |