Freshdesk vs. Nural Service
Freshdesk vs. Nural Service
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Freshdesk | N/A | Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot,… | $0 Up to 10 agents per user | |
Nural Service | N/A | Nural Service is a cloud-based automated customer service management software used to optimize after-sale service with an eagle’s eye view of a company's service operations on our dashboard. Supporting cloud based repair management, Warranty management, spares and inventory, forward and reverse logistics, claims and reimbursements. Nural Service is a service management software that automates after-sale relations with customers, driving smoother transactions. The software coalesces all data… | $350 per month (rupees) per user |
Freshdesk | Nural Service | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshdesk | Nural Service | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Freshdesk | Nural Service | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Freshdesk | Nural Service | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshdesk | Nural Service | |
---|---|---|
Likelihood to Recommend | 8.8 (212 ratings) | - (0 ratings) |
Likelihood to Renew | 9.8 (14 ratings) | - (0 ratings) |
Usability | 8.9 (35 ratings) | - (0 ratings) |
Availability | 9.1 (4 ratings) | - (0 ratings) |
Performance | 8.6 (4 ratings) | - (0 ratings) |
Support Rating | 8.6 (33 ratings) | - (0 ratings) |
In-Person Training | 8.2 (1 ratings) | - (0 ratings) |
Online Training | 8.0 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.4 (142 ratings) | - (0 ratings) |
Configurability | 8.4 (3 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.1 (3 ratings) | - (0 ratings) |
Ease of integration | 8.9 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (4 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 7.9 (2 ratings) | - (0 ratings) |
Freshdesk | Nural Service | |
---|---|---|
Likelihood to Recommend | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Pros | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Cons | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Likelihood to Renew | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Usability | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Reliability and Availability | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Performance | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Support Rating | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
In-Person Training | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Online Training | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Implementation Rating | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Alternatives Considered | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Contract Terms and Pricing Model | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Scalability | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
Return on Investment | Freshworks Inc | Nuraltech Private Limited (Nural) No answers on this topic |
ScreenShots |