Freshdesk vs. Vuforia Expert Capture
Freshdesk vs. Vuforia Expert Capture
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshdesk | N/A | Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot,… | $0 Up to 10 agents per user | |
Vuforia Expert Capture | N/A | Vuforia Expert Capture is presented by the vendor as a fast, easy way to create step-by-step instructions that help front-line workers to get their jobs done quickly and accurately. This out-of-the-box solution features effortless AR content creation for industrial enterprises looking to rapidly document expert knowledge and then easily scale that knowledge to new or… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshdesk | Vuforia Expert Capture | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Freshdesk | Vuforia Expert Capture | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Notion Score 8.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshdesk | Vuforia Expert Capture | |
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Likelihood to Recommend | 8.8 (212 ratings) | - (0 ratings) |
Likelihood to Renew | 9.8 (14 ratings) | - (0 ratings) |
Usability | 8.9 (35 ratings) | - (0 ratings) |
Availability | 9.1 (4 ratings) | - (0 ratings) |
Performance | 8.6 (4 ratings) | - (0 ratings) |
Support Rating | 8.6 (33 ratings) | - (0 ratings) |
In-Person Training | 8.2 (1 ratings) | - (0 ratings) |
Online Training | 8.0 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.4 (142 ratings) | - (0 ratings) |
Configurability | 8.4 (3 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.1 (3 ratings) | - (0 ratings) |
Ease of integration | 8.8 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (4 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 7.9 (2 ratings) | - (0 ratings) |
Freshdesk | Vuforia Expert Capture | |
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Likelihood to Recommend | Freshworks Inc | PTC No answers on this topic |
Pros | Freshworks Inc | PTC No answers on this topic |
Cons | Freshworks Inc | PTC No answers on this topic |
Likelihood to Renew | Freshworks Inc | PTC No answers on this topic |
Usability | Freshworks Inc | PTC No answers on this topic |
Reliability and Availability | Freshworks Inc | PTC No answers on this topic |
Performance | Freshworks Inc | PTC No answers on this topic |
Support Rating | Freshworks Inc | PTC No answers on this topic |
In-Person Training | Freshworks Inc | PTC No answers on this topic |
Online Training | Freshworks Inc | PTC No answers on this topic |
Implementation Rating | Freshworks Inc | PTC No answers on this topic |
Alternatives Considered | Freshworks Inc | PTC No answers on this topic |
Contract Terms and Pricing Model | Freshworks Inc | PTC No answers on this topic |
Scalability | Freshworks Inc | PTC No answers on this topic |
Return on Investment | Freshworks Inc | PTC No answers on this topic |
ScreenShots | Vuforia Expert Capture Screenshots |