Freshservice vs. IncidentIQ
Freshservice vs. IncidentIQ
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshservice | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $19 Per Month Per User | |
IncidentIQ | N/A | From help ticketing to IT asset management and beyond, the IncidentIQ platform aims to transform the way school districts provide and manage services. The suite includes iiQ Assets, iiQ Ticketing, and (for iiQ Ticketing) the Facilities add-on, designed to make submitting maintenance requests simple and efficient. | N/A |
Freshservice | IncidentIQ | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshservice | IncidentIQ | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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Freshservice | IncidentIQ | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.3 out of 10 | Ivanti Neurons for ITSM Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshservice | IncidentIQ | |
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Likelihood to Recommend | 9.0 (113 ratings) | - (0 ratings) |
Likelihood to Renew | 9.1 (2 ratings) | - (0 ratings) |
Usability | 9.1 (6 ratings) | - (0 ratings) |
Support Rating | 8.4 (77 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
Ease of integration | 7.3 (1 ratings) | - (0 ratings) |
Freshservice | IncidentIQ | |
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Likelihood to Recommend | Freshworks Inc | IncidentIQ No answers on this topic |
Pros | Freshworks Inc | IncidentIQ No answers on this topic |
Cons | Freshworks Inc | IncidentIQ No answers on this topic |
Likelihood to Renew | Freshworks Inc | IncidentIQ No answers on this topic |
Usability | Freshworks Inc | IncidentIQ No answers on this topic |
Support Rating | Freshworks Inc | IncidentIQ No answers on this topic |
Implementation Rating | Freshworks Inc | IncidentIQ No answers on this topic |
Alternatives Considered | Freshworks Inc | IncidentIQ No answers on this topic |
Return on Investment | Freshworks Inc | IncidentIQ No answers on this topic |
ScreenShots | Freshservice Screenshots |