Freshservice vs. InvGate Insight
Freshservice vs. InvGate Insight
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshservice | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $19 Per Month Per User | |
InvGate Insight | N/A | InvGate Insight provides tools to create a unified inventory of all network-connected IT assets, including physical, virtual, and cloud assets on the same platform. Insight is available both as a cloud service or as an on premise installation. Its capabilities include a CMDB builder, health monitoring through smart tags, IT security and compliance, contract management, and other features to help gain better control and visibility over the IT ecosystem. | N/A |
Freshservice | InvGate Insight | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshservice | InvGate Insight | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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IT Asset Management |
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Freshservice | InvGate Insight | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ConnectWise RMM Score 7.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshservice | InvGate Insight | |
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Likelihood to Recommend | 9.0 (113 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 9.1 (2 ratings) | - (0 ratings) |
Usability | 9.1 (6 ratings) | - (0 ratings) |
Support Rating | 8.4 (77 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
Ease of integration | 7.3 (1 ratings) | - (0 ratings) |
Freshservice | InvGate Insight | |
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Likelihood to Recommend | Freshworks Inc | InvGate |
Pros | Freshworks Inc | InvGate |
Cons | Freshworks Inc | InvGate |
Likelihood to Renew | Freshworks Inc | InvGate No answers on this topic |
Usability | Freshworks Inc | InvGate No answers on this topic |
Support Rating | Freshworks Inc | InvGate No answers on this topic |
Implementation Rating | Freshworks Inc | InvGate No answers on this topic |
Alternatives Considered | Freshworks Inc | InvGate |
Return on Investment | Freshworks Inc | InvGate |
ScreenShots | Freshservice Screenshots | InvGate Insight Screenshots |