TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshstatus

    Score7.6 out of 10
    N/AFreshtatus is an incident communications tool with a branded Public and Private status page which users can customize and use to communicate incidents to the customers or internal stakeholders.N/A

    Squadcast

    Score8.6 out of 10
    N/ASquadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

    $7

    per user/month

    Pricing
    FreshstatusSquadcast
    Editions & Modules
    No answers on this topic
    Essential
    $7.00
    per user/month
    Standard
    $19.00
    per user/month
    Pro
    $39.00
    per user/month
    Enterprise
    $79.00
    per user/month
    Offerings
    Pricing Offerings
    FreshstatusSquadcast
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$7 per user/month
    Additional Details—The stated prices are only for annual commitment only, for other details please refer the pricing page. We do offer custom pricing for large Enterprise customers and On-Premise deployments.
    More Pricing Information
    User Ratings
    FreshstatusSquadcast
    Likelihood to Recommend
    7.6
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    FreshstatusSquadcast
    Likelihood to Recommend
    Freshworks Inc
    I believe the interface and ease of the platform make it super likable and bring me back to continue its use.
    Incentivized
    Read full review
    Squadcast Inc.
    We tied Squadcast into our CI/CD pipeline for Airflow monitoring of workflows, and had it looking for failures and specific jobs. Then communicating out to a resource group with automated no answer or response next person communication. A lot of tools stop at one generic communication, but Squadcast allows you to take it a step further.
    Incentivized
    Read full review
    Pros
    Freshworks Inc
    • Presentation of the various metrics that you monitor
    • Easy to setup
    • Easy to maintain
    Incentivized
    Read full review
    Squadcast Inc.
    • Allows you to configure monitoring on events across the enterprise
    • Very flexible in the channels that you can communicate to - i.e. Slack, Email, SMS, etc...
    • Provides integrations into the systems that you use on a daily basis
    • Has a very easy to use online interface that comes with little to no learning curve
    Incentivized
    Read full review
    Cons
    Freshworks Inc
    • Hard to integrate with other systems
    • Maintenance issues are not automatically resolved
    • No integration with the rest of Freshworks
    Incentivized
    Read full review
    Squadcast Inc.
    • Can be costly depending on how deep your budget is!
    • Support is not always the best
    Incentivized
    Read full review
    Alternatives Considered
    Freshworks Inc
    Statuspage is great if you use their full product stack. Freshstatus can easily run independently
    Incentivized
    Read full review
    Squadcast Inc.
    Squadcast is a much more user friendly product that works with multiple platforms and tools. I can't say this easily for the other tools that I've used
    Incentivized
    Read full review
    Return on Investment
    Freshworks Inc
    • Positive impact as a way of communication with faculty.
    Incentivized
    Read full review
    Squadcast Inc.
    • Squadcast has allowed us to reduce cost of an incident overall by reducing time to find an issue, communicate, and get an assigned resource.
    • Squadcast has created an increased awareness among teams in the enterprise of services and processes.
    Incentivized
    Read full review
    ScreenShots

    Squadcast Screenshots

    Screenshot of Incident TimelineScreenshot of Incident Response page, with War RoomScreenshot of Incident Dashboard