Frill vs. PTC Windchill

Frill is well suited for beginner or mid-level startups looking to get customer feedback on their products. If a business has a really well-suited product pipeline filled with features and is confused which one to build first, Frill is a really nice platform/product to have. You can get direct customer feedback and you can finally work on things that matter the most. It is less appropriate for someone who doesn't have a big product feature pipeline or roadmap in their mind.

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This product is perhaps typical of something that seems as though it was conceived in the 90's and has seen various appendages since, none of which do their job particularly well. Nothing in this system is efficient and all its processes demand a huge, close to maximum possible level of human effort. No doubt many companies, such as my own are spend huge amounts of money for the debateable privilege of tripling their employees workload and making them as inefficient as possible to make the administration of the system seem more important than it actually is.

• The announcement section is really good. I can add images, edit the text and announce something important.
• The roadmap section where we could tag them as per the stage the feature is in. Example: In progress, shipped, etc.
• Ability for user to upvote on their favorite ideas.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It is compatible with all devices and operating systems such as web-based, Android, and iOS.
• It allows user to customize its interface based on their requirement.
• It provides a digital part list with all required data like Part Name, Part No., Weight, Material, etc.
• Searching data is so facile that one can get data without any trouble.

• They could have added more functionality like ideas section. May be a dedicated section where people can share bugs.
• Ability to collect feedback from different sources.
• Product change log section could also be good to have.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Extract partlist should be directly in Excel because everyone time we have to convert it to Excel.
• ECN report formatting need improvement.
• Many times part no doesn't go to ERP even after ERP released state.

Windchill is an extremely verbose and unintuitive system, with masses of unnecessary duplication of fields, convoluted workflows, unclear roles and terrible search capabilities. It is one of the worst software products I have ever seen to propose solving something that is actually factors quicker to do with manual writing and paper work

Windchill is having a great market share & its UI is simple & neat, integration with Creo & ERP system. These are the main reasons of considering Windchill by our organization.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Direct customer feedback
• Working on features that matters the most
• Getting user validation instantly

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Saves time as all of our drawings and business instructions and procedures are housed in a central location with check-in/out capability and version control.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info