Fundraising tools to engage donors and increase conversion by integrating with a nonprofit’s existing website. The solution includes pre-built components to add to a website, and allow donors to give donations from cards, digital wallets, bank transfers, and non-cash payment methods. Fundraise Up supports giving websites in multiple languages, and can include security and fraud protection features.
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Kindsight iWave
Score 8.1 out of 10
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iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.
FundraiseUp is best utilized in arenas where the non-profit has some room for growth/expansion and/or the market is medium/large (100,000+ city). Small audience organizations might see some improvement but in my estimation won't see the ROI from the 5% (or more) charge per donation. Both well-established orgs and growing ministries can benefit from this platform. Another great reason to go with FRU is the incredibly easy user-interface for both the donor and the admin. The AI features built into the form provide incredible LIVE adjustments to optimize conversions and monthly giving. It is worth the extra cost (per donation) if you're community is large enough
iWave is well suite for gathering a better idea of who you should focus on for major giving efforts. While it gives you a lot of good information, some of that information feels not very important and therefore, clogs up the data you actually need. iWave should not be used for something like direct mail list making. iWave seems to really be focused on the major donor aspect and it is not a tool to be used to help with regular annual giving
The 360search allows you to do a comprehensive search across the multiple data sources at the same time.
You can stay organized during your research with the user-friendly and customizable Profiles and Labels.
The PROscreen ranking system allows you to get a quick snapshot of the alignment of a particular donor with your mission in an easy to read format that can be exported for another colleague with little extra explanation needed.
It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
For both donors and admin, Fundraise Up is the best donation platform (gateway) that I have ever used. It is optimized throughout the experience to be incredibly easy and unmatched in how robust it is. The many options Fundraise Up provides from sticky buttons, to pop-ups, to full landing pages is diverse and serves any need an org might have.
It is easy to understand and user friendly. Even the upload format for screenings is simple. You are able to alter scoring levels and layers to tailor to your organization's hierarchy. The new color scheme for Kindsight is a bit harder to see but there is workarounds by using an extension within your web browser for that
iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
Fundraise Up understands their lane and they absolutely nail it! They have worked hard to be the very best in their niche and have gone above and beyond to integrate with other solutions for a streamlined approach to data management. I have not experienced a better solution in my almost 20 years of nonprofit marketing.
iWave is affordable, offers current data, and is continually adding new data sources. They are the only product that offers international prospect information, which is helpful as our institution borders Canada. I was impressed when our sale representative went out of his way to teach me about how I could screen Canadian prospects in a way that helped us calculate an estimated real estate value for our prospects. We had no other way of getting this information as Canada does not provide the information publicly like tax assessor offices do in the United States.
We have consistently been able to increase our annual donations year over year since using iWave. There was an 11% increase just between our last fiscal year and the previous fiscal year.
Time spent on researching donors has decreased since all of the information needed is on one website rather than searching all over the internet for the information needed.
