iWave is A Top Choice for Prospect Screening
July 26, 2018
iWave is A Top Choice for Prospect Screening
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with iWave
Our Data Services and Development departments use iWave to research donor giving capacity. iWave is instrumental in determining who should be included as our target audience for mailings as well as what amount would be appropriate to ask for donations. It also helps us get to know our donors; who they are and what causes they are passionate about.
- iWave is very user friendly. It did not take long at all to figure out the most efficient way to use their website. There are many Training Webinars and a support center. Customer Support is very helpful.
- The credits you purchase are only used if you use a batch screening. Individual screening is unlimited.
- We have found that the information discovered in iWave about our donors is up-to-date and accurate.
- The Foundations/Charities search function is particularly helpful. You are able to see the financials, 990s, grants awarded, and the people connected to the organizations all in one place without having to search the internet.
- I wish the PDF Profile Report was able to be customized. Sometimes when you PDF the report, the page breaks are not clean.
- When performing a 360Search, sometimes if the property is owned by a Trust, it won't show up in the properties section of 360search. I work around this by searching for the property on the Real Estate tab first to add it to my Profile. The donor will usually have all properties owned sent to one main property.
- I wish it had a automatic tie in to Raiser's Edge but I understand that Blackbaud has their own product ResearchPoint so I don't forsee that happening any time in the near future.
- We have consistently been able to increase our annual donations year over year since using iWave. There was an 11% increase just between our last fiscal year and the previous fiscal year.
- Time spent on researching donors has decreased since all of the information needed is on one website rather than searching all over the internet for the information needed.