Fundraise Up the last online donation platform you will ever use
May 30, 2025

Fundraise Up the last online donation platform you will ever use

James Bishop | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Fundraise Up

I am a ministry marketing agency and work with many different non-profit organizations. It is my job to recommend the best platforms for all different sorts of solutions. FundraiseUp is almost always the platform I propose for website donations. Fundraise Up is used as the primary method for donors to give on non-profit sites I support, and, it is used for supporter-generated private fundraisers. The ability to initiate both org-based campaigns and donor-based campaigns is a huge benefit and allows for ambassadors to lead the charge in supporting their ministry.

Pros

  • Donation Upselling through AI
  • Donation and Donor Management
  • Integration with External CRMs

Cons

  • Pricing Model is a Bit Steep
  • Non-Digital Donation Tracking Limited
  • Tech Support Delayed Responses/No Live Chat or Phone
  • 40% increase in monthly donors over 18-month period
  • Processing charges covered went from 23% to 42% in 12 months
  • Ease-of-use for non-tech Employees
For both donors and admin, Fundraise Up is the best donation platform (gateway) that I have ever used. It is optimized throughout the experience to be incredibly easy and unmatched in how robust it is. The many options Fundraise Up provides from sticky buttons, to pop-ups, to full landing pages is diverse and serves any need an org might have.
Fundraise Up understands their lane and they absolutely nail it! They have worked hard to be the very best in their niche and have gone above and beyond to integrate with other solutions for a streamlined approach to data management. I have not experienced a better solution in my almost 20 years of nonprofit marketing.

Do you think Fundraise Up delivers good value for the price?

Yes

Are you happy with Fundraise Up's feature set?

Yes

Did Fundraise Up live up to sales and marketing promises?

Yes

Did implementation of Fundraise Up go as expected?

Yes

Would you buy Fundraise Up again?

Yes

FundraiseUp is best utilized in arenas where the non-profit has some room for growth/expansion and/or the market is medium/large (100,000+ city). Small audience organizations might see some improvement but in my estimation won't see the ROI from the 5% (or more) charge per donation. Both well-established orgs and growing ministries can benefit from this platform. Another great reason to go with FRU is the incredibly easy user-interface for both the donor and the admin. The AI features built into the form provide incredible LIVE adjustments to optimize conversions and monthly giving. It is worth the extra cost (per donation) if you're community is large enough.

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