TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Client Engine Reply by Futnor

    N/AN/AClient Engine Reply is an AI receptionist and salesperson for businesses that get their customers on WhatsApp. It connects to the business's own WhatsApp Business number through Meta's official WhatsApp Business Platform, so customers keep writing to the number they already know. What it does It answers every customer message in seconds, day and night, including weekends and holidays. It quotes the business's real prices word for word and never invents a price, a discount or a…

    $79

    per month

    Luma

    Score10 out of 10
    N/AServiceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support.N/A
    Pricing
    Client Engine Reply by FutnorLuma
    Editions & Modules
    Starter
    $79
    per month
    Growth
    $149
    per month
    Busy
    $279
    per month
    Multi-Branch
    $499
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Client Engine Reply by FutnorLuma
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices are per business, not per user. Each plan includes a monthly number of customers the assistant talks to: Starter up to 150, Growth up to 400, Busy up to 1,000, Multi-branch up to 2,000. Every plan starts with a 7-day free trial with every feature and no card. There is no free plan. Plans are billed monthly and can be cancelled at any time; payments already made are not refunded. Optional add-ons (appointment reminders, Google review requests, messages to past customers) can be added to Starter and are included in higher plans. Some countries see prices in their local currency.—
    More Pricing Information
    Community Pulse
    Client Engine Reply by FutnorLuma
    Considered Both Products
    Futnor
    No answer on this topic
    Serviceaide
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Client Engine Reply by FutnorLuma
    Small Businesses
    Fin
    Score8.8 out of 10
    Fin
    Score8.8 out of 10
    Medium-sized Companies
    Fin
    Score8.8 out of 10
    Fin
    Score8.8 out of 10
    Enterprises
    Sprinklr Service
    Score7.4 out of 10
    Sprinklr Service
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Client Engine Reply by FutnorLuma
    Likelihood to Recommend
    -
    (0 ratings)
    8.5
    (5 ratings)
    User Testimonials
    Client Engine Reply by FutnorLuma
    Likelihood to Recommend
    Futnor
    No answers on this topic
    Serviceaide
    I can fast chat, share files, share screens, present, and collaborate on any work through a streamlined interface. it is very easy to use and accessible worldwide for meetings despite long distances between users, You can use it to meet people virtually using video and audio, making it easy to connect with people across borders. It saves a lot of time and is effective for both discussion and work meetings.
    Incentivized
    Read full review
    Pros
    Futnor
    No answers on this topic
    Serviceaide
    • It provides quick replies to the customer with chat it has AI which determines and replies to frequently asked questions.
    • Without stating the whole sentence it understands what the user is going to express it helps to get a better approach in terms of communication stability.
    • The best part is effective and satisfactory support given by he service owners.
    Incentivized
    Read full review
    Cons
    Futnor
    No answers on this topic
    Serviceaide
    • more accessibility
    • mprovement in the Spanish language
    • a friendlier system
    Incentivized
    Read full review
    Alternatives Considered
    Futnor
    No answers on this topic
    Serviceaide
    1. Cheaper 2. More user friendly for both the organisers and attendees 3. Better design
    Incentivized
    Read full review
    Return on Investment
    Futnor
    No answers on this topic
    Serviceaide
    • It is a somewhat complex tool to use where the learning curve can be high, but in the long run, customer service agents feel that the work is lighter. They are able to attend and prioritize customer calls making all customers feel satisfied with our services.
    • The purchase of this software is an investment that is undoubtedly worthwhile because, in the medium and long term, the sales department will work better and will be much more productive.
    Incentivized
    Read full review
    ScreenShots

    Client Engine Reply by Futnor Screenshots

    Screenshot of Chat Books a ClientScreenshot of Results this weekScreenshot of Teach it your businessScreenshot of Google Calendar (fix the spelling: Calendar)Screenshot of Your price listScreenshot of Website Chat Integration