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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GCPay

    Score7.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    GCPay simplifies the application for payment processes between general contractors and subcontractors by automating the payment application process. Create and exchange lien waivers, organize and collect compliance documents and improve subcontractor communication. Integrate directly with a construction ERP platform to save time and gets subs paid faster.N/A

    Merchant e-Solutions

    Score6.8 out of 10
    N/AMerchant e-Solutions is a payment gateway software solution offered by Cielo.N/A
    Pricing
    GCPayMerchant e-Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GCPayMerchant e-Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Features
    GCPayMerchant e-Solutions
    Reporting & Analytics
    Comparison of Reporting & Analytics features of GCPay and Merchant e-Solutions
    Feature
    GCPay
    10.0
    1 Ratings
    26% above category average
    Merchant e-Solutions
    -
    Ratings
    Dashboards10.01 Ratings00 Ratings
    Standard reports10.01 Ratings00 Ratings
    Data exportability10.01 Ratings00 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of GCPay and Merchant e-Solutions
    Feature
    GCPay
    9.6
    1 Ratings
    23% above category average
    Merchant e-Solutions
    -
    Ratings
    Photo documentation10.01 Ratings00 Ratings
    Document sharing10.01 Ratings00 Ratings
    Collaboration & approvals10.01 Ratings00 Ratings
    Mobile app10.01 Ratings00 Ratings
    Change orders8.01 Ratings00 Ratings
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    GCPayMerchant e-Solutions
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    User Ratings
    GCPayMerchant e-Solutions
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    GCPayMerchant e-Solutions
    Likelihood to Recommend
    GCPay
    Their customer service is top notch and as a whole I don't like customer service departments, but they listen to you and help you with your problem, this includes telephone service and email. Their email and telephone number is listed on every page of their website, unlike other companies that try and hide this information. They will train your company to use the system and your users, and the system can be used on any internet capable device such as computer, tablet, or phone. Subcontractors can fill out the invoice by percentage complete and/or actual dollar amounts, and they can easily upload photos or other documentation needed to complete the invoice. If you need to have document(s) notarized you can use your own service or GCPay has a service that will notarize the document(s) for you for a fee. Finally, you control the level of reviewers you want for your company and situation. We have some items that have 2 reviewers and others that only have 1 reviewer. Overall, we are very happy with this system and number of hours we save every week verses having to manually enter all of our subcontractor invoices
    Incentivized
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    Cielo
    They are a great solution for any company using NetSuite's ERP platform as it is a direct integration into the software platform. They are able to accept all major credit card providers and their rates seem to be in line with the industry. As a small business, we do not have an account rep which does leave us feeling unimportant.
    Incentivized
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    Pros
    GCPay
    • Customer Service to us and our subcontractors is top rated!
    • Ease of entering the SOV and invoices by the subcontractor
    • Constantly listening to possible improvements and implementing lots of these suggestions.
    • Can implement multiple levels of reviews of invoices and/or waivers
    Incentivized
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    Cielo
    • Process credit card payments.
    • Collect money faster.
    • Integrated with our NetSuite ERP system.
    Incentivized
    Read full review
    Cons
    GCPay
    • When waivers have been completed by the subcontractor, but have not been reviewed by the GC yet, I wish the OW tag would stay up until the waiver was either reviewed and approved or rejected. (OW stands for outstanding waiver)
    • That the GC had the option to update the amount paid to the supplier. Right now if the unconditional lien waiver is received and is a different amount the only way to update this is sending GCPay an email. We don't do this and would love this as an option, so the tier vendor spreadsheet was accurate.
    Incentivized
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    Cielo
    • User interface.
    • Account support for smaller businesses.
    Incentivized
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    Support Rating
    GCPay
    No answers on this topic
    Cielo
    Perhaps they treat larger clients better, but we do not have an account rep and the only time we interact is when we have a problem or reach out to them.
    Incentivized
    Read full review
    Alternatives Considered
    GCPay
    We liked what they had to offer and didn't look at other programs.
    Incentivized
    Read full review
    Cielo
    Much better rates and better to deal with.
    Incentivized
    Read full review
    Return on Investment
    GCPay
    • The number of hours we save by not having to manually enter paper/email copies of invoices from subcontractors
    • The number of errors saved by not completing invoices manually.
    • The easy of reviewing the tier vendor report to see how balanced a subcontractor is with paying their suppliers/sub-subcontractors
    Incentivized
    Read full review
    Cielo
    • Reduced outstanding receivables.
    Incentivized
    Read full review
    ScreenShots

    GCPay Screenshots

    Screenshot of Welcome ScreenScreenshot of Project ScreenScreenshot of Dashboard ScreenScreenshot of Reports ScreenScreenshot of Lien Waivers ScreenScreenshot of Compliance Documents Screen