GCPay vs. Skrill

Their customer service is top notch and as a whole I don't like customer service departments, but they listen to you and help you with your problem, this includes telephone service and email. Their email and telephone number is listed on every page of their website, unlike other companies that try and hide this information. They will train your company to use the system and your users, and the system can be used on any internet capable device such as computer, tablet, or phone. Subcontractors can fill out the invoice by percentage complete and/or actual dollar amounts, and they can easily upload photos or other documentation needed to complete the invoice. If you need to have document(s) notarized you can use your own service or GCPay has a service that will notarize the document(s) for you for a fee. Finally, you control the level of reviewers you want for your company and situation. We have some items that have 2 reviewers and others that only have 1 reviewer. Overall, we are very happy with this system and number of hours we save every week verses having to manually enter all of our subcontractor invoices

Incentivized

Skrill is my preferred way of doing money transactions abroad typically when I need a safe secured and efficient way of sending money overseas and the amount is low. Most other portals tend to charge a transfer fee for lower amounts but Skrill does not charge a transaction fee when I use the ACH Transfer even for lower amounts. For personal use, I have used the debit card to fuel transactions and it allows you the same facility as the debit card. If I need to complete the transaction within a day and want the money to be available in the receiving account overseas the same day, I prefer another portal that has the option of express service that Skrill does not offer.

Incentivized

• Customer Service to us and our subcontractors is top rated!
• Ease of entering the SOV and invoices by the subcontractor
• Constantly listening to possible improvements and implementing lots of these suggestions.
• Can implement multiple levels of reviews of invoices and/or waivers

Incentivized

• It is a global payment processor that accepts payments from all around the world.
• Because of the high security requirements for signing in, no one can readily access the account.
• Real-Time Payments - Payment Gateway

Incentivized

• When waivers have been completed by the subcontractor, but have not been reviewed by the GC yet, I wish the OW tag would stay up until the waiver was either reviewed and approved or rejected. (OW stands for outstanding waiver)
• That the GC had the option to update the amount paid to the supplier. Right now if the unconditional lien waiver is received and is a different amount the only way to update this is sending GCPay an email. We don't do this and would love this as an option, so the tier vendor spreadsheet was accurate.

Incentivized

• Skrill's UI can be bloated and slow sometimes, and overcomplicated
• There are some issues with localization and language, some concepts didn't see to be translated properly
• What an e-wallet is, is not super clear to potential users

Incentivized

We ended up using Tipalti which seems to have solved our specific needs better, though it is more expensive.

Incentivized

Because it's simple to use, works well since we have first set it up and we never had any issues with it.

Incentivized

We liked what they had to offer and didn't look at other programs.

Incentivized

I use different payment systems depending on the goal. Skrill is good when my contractor prefers this way of payment. Also, Skrill is a preferred payment option in many online services, which makes it easy to use. Also, Skrill issues a real plastic Visa card you can use like any bank card.

Incentivized

• The number of hours we save by not having to manually enter paper/email copies of invoices from subcontractors
• The number of errors saved by not completing invoices manually.
• The easy of reviewing the tier vendor report to see how balanced a subcontractor is with paying their suppliers/sub-subcontractors

Incentivized

• I can quickly deposit my international multi-currency account without making an expensive wire transfer, with no border restriction as long as I have the mobile app with me.
• Skrill is very convenient for each transfer amount up to EURO 2,500, and EURO 15,000/monthly.
• Possibility of hiring freelancers for my company with immediate payments.

Incentivized