Ekso vs. Greenlight Guru vs. Rally Software

Gemini is well suited to help track issues and change requests, projects, bugs, time logs, etc. It is less appropriate for reporting needs or general office management needs.

Greenlight Guru is great for any company that wants to track or assign training. This system is also great for hosting quality system or non-quality system documents for the organization for employees to view or access at any time. This system is not great for billing, customer success, or sales-related tasks.

Incentivized

Rally is well suited to help outline the specific tasks of a project, create timelines, indicate progress/status of tasks and provide views of team members' workloads. My team used it for our weekly stand up meetings in order to update one another on our progress, and our manager used it as a way to determine who had capacity for additional tasks. It facilitated our transition to a more agile work environment and we used it to implement 2 week "sprints".

Incentivized

• Gemini offers flexible framework that allowed IT to build a workflow based process. IT change requests were divided into several buckets: New Change Requests group for business units to submit requests for enhancements and new project ideas, Pending Change Requests for approved projects that are waiting for IT resources, Application Development where we track active projects, Defect Tracking where bugs are tracked during testing and finally Release Management where requests for deployment are tracked.
• Gemini allows to create custom fields and add them to View, Edit and Add screens. This flexible model allowed us to track additional information on the project such as IT Point of Contact, System Name, Team Name, Testing dates, etc.
• Gemini has flexible email notification model that allows to keep business customers informed on the project progress. Whenever comment is added by project manager email alerts goes out anyone that is set to watch project progress.

• Greenlight Guru is designed specifically for medical device companies. In that, the platform helps meet FDA and ISO regulatory requirements.
• Greenlight makes document review and approval easy - navigating the system is intuitive.
• The Greenlight Guru team appreciates unfiltered customer feedback. They do take the voice of the customer seriously and will work to implement feature requests.

Incentivized

• The ability to tailor the tool for each product. For example some simpler projects can be managed with simple user stories, a Kanban process and board. Large projects are managed with iterations, releases, tasks and burn down charts.
• Create a home dashboard and customize it to show user stories and tasks assigned to you and a personal burn down chart.
• A portfolio management capability where you can link and view the entire hierarchy from theme to initiative to feature to user story(s) and finally to tasks.

Incentivized

• It would be useful for Gemini to offer a mobile-friendly version.
• It would be helpful for Gemini to provide more granular control over email notification options. Currently, we cannot turn off update type emails
• Gemini could improve homepage design to provide a dashboard for all projects in the system.

• Periodic review of documents is an industry standard that is missing
• Would love a training matrix similar to the design matrix that links with procedures/work instructions
• Ability to modify or add parameters in the analytics function for better trending metrics
• Ability to modify or add to predetermined "lists" in CAPA, Audits, Nonconformance workspaces

Incentivized

• the service was intermittently down, sometimes for several hours.
• Rally is a very large powerful tool, and that also is the reason why it can't be a good fit for small teams who want simpler interfaces and way less features.
• loading pages is slow, add to that if you (like me) keep it open all day after signing in, the systems logs you out automatically.
• pening multiple windows (on separate tabs) has some problematic issues esp. when your sessions expires, and you will need to sign in to all other tabs one by one. Also if you attempt to sign in again on one tab, all the other tabs redirect to the same page of the first tab you signed in.
• a steep learning curve for agile beginners/novice team member - leaving those members to use the tool without any training makes it almost impossible for them to know what they must do to get by their daily tasks
• not enough free documentation online

Incentivized

Gemini's development team continues to improve the product and provides a comprehensive roadmap of upcoming features that makes you want to upgrade as soon as a new version comes out.

I really like how Greenlight is structure and how organized it is.

Incentivized

Assuming we were paying - right now my group gets it for free as the broader engineering organization pays for it. There would be switching costs. There would be pretty minimal data migration, but the biggest cost is getting people to learn a new tool and starting off on the right footing. Evaluation and identification of the right product is a big part of switching too

Great UI, recent refresh was terrific. Great graphs and metrics, inline editing for updates, and a multitude of views on sprint progress make for a great team collaboration experience. There is also an active community and forums so that if you do need help, it is readily available

Don’t recall ever being unavailable.

The screens render relatively quickly but many actions that you would expect to require a single click require multiple clicks and pop-up windows. The extra windows and clicks make the product feel ponderous.

I've had to use support only one time and my issue was eventually resolved but not because of my ticket--because others complained about the functionality taken away so they brought it back. My ticket was never answered or addressed. So I can't really say much for the support factor for Rally.

Incentivized

It more or less confirmed that we are using it the way they had in mind. We were hoping for a epiphany in terms of how we could use it better.

They also want to be a go to source for agile processes and have an online resource center. It’s not that great but had a couple of nuggets. It hasn’t really helped us too much and we are not too far off from the classical interpretation of agile.

I would recommend training, in particular for organizations that multiple on-going projects. The product seems optimized for larger, more complex teams and getting proper training on how to configure, administer and use the system would be beneficial

Implementation of RALLY services and program satisfaction among various group,... 1) Dev Outcomes: How were our resiliencies, development, learning & practitioners “make them do the work,” but that they ask you to do it “in a way like before. 2) The Ops group: Just wish to make sure any change won't break current production envirements All the stake holders has to be on the same page

Incentivized

Gemini is more cost-effective than Project Server. It is easy to configure and easy to use

We evaluated all 3 companies at the same time when we were "shopping" for an electronic quality management system solution. We spoke with other users about their experiences and received extremely positive feedback from 2 current Greenlight Guru clients. The clients highlighted the fact that they used Greenlight Guru in their audits, even with the FDA, and it went well. Greenlight Guru had comparatively more in-depth resources for SOPs, forms, and Work Instructions. Additionally, they have already made a name for themselves as general educators on Regulatory/Quality matters, as they run one of the few podcasts for the industry that are available. On the contrary, we had a very poor experience with the salesperson from Qualio, and had the impression that all documents would need to be manually created (couldn't just be uploaded), and there was a significant amount of work required to implement. (Conversely, the GG users said that implementation was quick, and only took a few months to get it up and running in a compliant manner.) For QT9, a current user gave a very poor review, and emphasized that it was not customizable, alerts could not be turned off, and that design controls were not part of the program. Since we required design controls as part of our QMS, we eliminated this product from our consideration.

Incentivized

Rally Software and Jira are both good. Rally Software is better at handling large scale projects. It offers advanced reporting, release tracking and portfolio management. Jira is more flexible but Rally Software is definitely better for large organizations. We selected Rally Software because our organization needed robust support for our Safe framework with detailed tracking across multiple teams and enterprise level reporting. Rally Software's ability to offer visibility into progress at all levels gave it the edge.

Incentivized

• Gemini helped consolidate and centralize projects tracking and status reporting
• Gemini helped improve defects tracking and reporting
• Gemini helped streamline release process management, eliminated approval paperwork by allowing ot use comments as electronic signatures.

• Greenlight Guru has freed up time and manpower to focus on improving the quality of our products rather than spending our energy on paperwork.
• Greenlight Guru has enabled a more effective organization system for all records that are required to be kept.

Incentivized

• We has improved our accuracy in estimating release capacity and timelines and tracking team throughput.
• Team collaboration has improved which is critical for us as teams were distributed at three locations. The Big Room Planning feature allows teams to identify the work to be done as well as dependencies and challenges. It helps team members to stay on the same page.
• CA Agile Central has customized dashboards to view information in Scrum, Kanban or custom views. It helps senior management in closely tracking their releases & helps them in taking corrective action in case they feel milestones will not be met.
• We are able to deliver every sprint into production since Continuous Integration environment has been setup with ease using github integration with CA Agile Central.