Genesys DX (discontinued) vs. Solvemate
Genesys DX (discontinued) vs. Solvemate
Product | Rating | Most Used By | Product Summary | Starting Price |
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Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A | |
Solvemate | N/A | The Solvemate customer service automation platform is powered by smart conversational AI that allows companies to create personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. According to the vendor, Solvemate’s contextual conversation engine approach helps it to learn more quickly, integrates more easily and resolves requests faster and more reliably. | $399 per month |
Genesys DX (discontinued) | Solvemate | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Genesys DX (discontinued) | Solvemate | |
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Top Pros |
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Top Cons |
| No answers on this topic |
Genesys DX (discontinued) | Solvemate | |
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Small Businesses | Gist Score 9.6 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Olark Score 9.6 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | LiveChat Score 8.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Genesys DX (discontinued) | Solvemate | |
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Likelihood to Recommend | 8.3 (53 ratings) | - (0 ratings) |
Usability | 8.2 (20 ratings) | - (0 ratings) |
Support Rating | 8.3 (21 ratings) | - (0 ratings) |
Genesys DX (discontinued) | Solvemate | |
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Likelihood to Recommend | Discontinued Products | Solvemate No answers on this topic |
Pros | Discontinued Products | Solvemate No answers on this topic |
Cons | Discontinued Products | Solvemate No answers on this topic |
Usability | Discontinued Products | Solvemate No answers on this topic |
Support Rating | Discontinued Products | Solvemate No answers on this topic |
Alternatives Considered | Discontinued Products | Solvemate No answers on this topic |
Return on Investment | Discontinued Products | Solvemate No answers on this topic |
ScreenShots |