Likelihood to Recommend Geotab is a good product. I think ultimately it falls short in the clunky-ness of the program. If you are not intending to have users utilize the website and instead are going to feed data into a BI tool I think it would be a great product. I think if you are aiming to have the website utilized by your users and are looking for a one-stop-shop to drive your end-users to for reporting and data and are aiming to manage the program out of the program itself—I would not recommend it. I think the UI and UX clunky-ness is a hindrance and will lead to a lot of training because the learning curve is so steep. If you have a large Training team owning this and can swing that, it would be fine. However, if you are scrappy and looking for minimal need to train and re-train and want something intuitive and with a low learning curve, this is not it.
Read full review Onfleet is ideal for last mile deliveries from multiple hubs. It allows accurate tracking of delivery/collection tasks.
Read full review Pros I appreciate the breadcrumb reporting and the ability to see specific data points every second. The accident reconstruction is a great tool. Read full review Scalable interoperable Sophistication Read full review Cons The UI is very clunky. Reporting and dashboards are not intuitive. The UX leaves a lot to be desired. Read full review The interface is sometimes slow/laggy. More customization. Integration with more services. Read full review Usability Onfleet is usable and provides sufficient training material, however it's very complex and the software has some nuances that can only be learned with time. Operating with multiple regions or areas can become cluttered and hard to navigate. More customization of appearance, features, etc. would help usability and prevent irrelevant information or features from being shown.
Read full review Support Rating Onfleet has given great support and worked with our organization when we're trying to figure out a solution or work through a glitch. Their team seems small, personable, and laid-back. Sometimes there is a delay/wait after contacting support, but the answers are always thorough and the problems are usually solved.
Read full review Alternatives Considered I think ultimately the product itself is good, however, the other competitors in the space have much better UIs and they almost all seem more intuitive. The reporting is easier to create and not just based in Excel and they feel more developed. I think that if Geotab were to focus on their UI and UX and really develop it more, there would be a significant bump in customer satisfaction for Geotab and they would be a huge force in the enterprise space.
Read full review Onfleet has become the chosen software for managing in-house delivery operations as a fleet management solution. Onfleet is also used by couriers and delivery service providers (DSPs), in addition to in-house fleets. Couriers appreciate having Onfleet as their secret weapon while on the road because it is a driver-first software firm with over 1,000 5-star reviews in both the Apple App and Google Play Stores. Onfleet comes with a number of capabilities that enable DSPs to run highly scalable and technologically sophisticated delivery operations out of the box. Take a look at some of the companies who have used Onfleet and what they have to say about it:MetroSpeedy\sNancy Korayim, CEO Manhattan, Brooklyn, and Queens are all markets. Bikers, cars, vans, and Speedys are examples of vehicles. Verticals: Pharmacy, meal packages, laundry, groceries, catering, retail, veterinary
Read full review Return on Investment Tracking has allowed us to recover assets from exited employees saving us about $500k. While we could have had a dent in our fuel costs from idling or speeding some of the mechanisms used in the system haven't allowed that to come to fruition. Read full review Minimised customer delivery queries by 50% Increased driver productivity Reduced failed deliveries and redeliveries Read full review ScreenShots