This is the best product
May 10, 2022

This is the best product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Onfleet

This shipping service is excellent. Because of the webhook, you provided, I was able to save half of my effort. In addition, the onFleet crew was punctual. Customers receive automated delivery SMS notifications, which allows them to contact the driver directly. It is not my responsibility to create delivery routes, but it is useful that it will do so for you. Its extensive feature set and user-friendly UI are really beneficial to our staff.
  • When looking at warehouses, consider not only the rent but also how close you are to your consumers. In the long term, the latter may save you a lot more money by reducing delivery times, costs, and fuel consumption.
  • To cover more land and be closer to more customers, your warehouses and fulfillment facilities should be widely distributed. Many businesses maintain an East and West warehouse, at the very least, to allow them to deliver items to customers on opposite ends of the coast more quickly.
  • Route design can significantly reduce delivery times.
  • Onfleet recommends the most effective delivery routes by automatically factoring for time, location, truck capacity, and traffic. Any real-time traffic updates that may affect these routes are given to drivers through SMS, reducing travel time and empowering drivers.
  • Onfleet makes this easy by automatically assigning deliveries to your drivers. It works by looking at all of your drivers who are now "on the clock" or "active." It then selects an available driver in close proximity to the delivery.
  • It essentially means that you can't unintentionally assign the same item to many drivers, or assign too much or too little to any single driver. You can set limits, such as two tasks per driver, which will force them to leave.
  • Keep consumers updated with regular updates throughout the delivery process to keep them up to date on their package's progress.
  • This benefits both the consumer and the driver because it ensures that the customer will be present at the time and location of delivery.
  • Onfleet is amazing. What I love the most is that after the 2 years that I've been working on this software, I had no problems or issues. It was easy to edit information to drivers' routes, add on, etc. Good overall software, easy to use.
  • The software's least appealing feature was that it indicated that an order would be late when, in fact, all we needed to do was refresh the drivers profile so that times could be altered.
  • The robust webhooks and Zapier integrations. It enables expansion and integration outside itself, resulting in a smooth operation.
  • We've been using onfleet for three years and love it. The user interface is fantastic, there are numerous options, and the support and team are outstanding!
  • It's been fun growing up with their technology, and they've made our life a lot easier on a regular basis.
  • There are various strategies to boost your ROI depending on the type of return you're looking for on a business investment. Increased earnings, lower expenses, or intangible benefits like enhanced operational efficiencies or increased brand awareness are all possible returns. Setting as many quantitative benchmarks as possible and clearly stating your goals can help you maximise the payback on the many actions you take to develop your organisation.
  • The first step in increasing your investment return is to precisely define the prospective return or returns on your investment. Higher sales, higher revenues, more profits, lower overhead or production expenses, higher employee retention, improved customer happiness, increased brand preference, or less government requirements are just a few examples. Set various benchmarks for your return goals if possible. Instead of setting a target of higher sales, create a goal of increased sales during a specific month, in a specific region, with a specific sales agent, or from a specific distribution channel.
Onfleet has become the chosen software for managing in-house delivery operations as a fleet management solution. Onfleet is also used by couriers and delivery service providers (DSPs), in addition to in-house fleets. Couriers appreciate having Onfleet as their secret weapon while on the road because it is a driver-first software firm with over 1,000 5-star reviews in both the Apple App and Google Play Stores. Onfleet comes with a number of capabilities that enable DSPs to run highly scalable and technologically sophisticated delivery operations out of the box. Take a look at some of the companies who have used Onfleet and what they have to say about it:MetroSpeedy\sNancy Korayim, CEO Manhattan, Brooklyn, and Queens are all markets. Bikers, cars, vans, and Speedys are examples of vehicles. Verticals: Pharmacy, meal packages, laundry, groceries, catering, retail, veterinary

Do you think Onfleet delivers good value for the price?

Yes

Are you happy with Onfleet's feature set?

Yes

Did Onfleet live up to sales and marketing promises?

Yes

Did implementation of Onfleet go as expected?

Yes

Would you buy Onfleet again?

Yes

Predicted ETA: The lack of a predictive ETA option for smaller customers is really annoying. It results in an excessive number of missed deliveries, and the live tracking link isn't very helpful to customers if orders are heavily grouped (when the first notification they get says their order is 7 minutes away it is not that helpful). Proof of Delivery: We use the photo feature when our drivers place orders at the front door, but for some reason, OnFleet does not allow us to share the image url with the customer (as far as we can tell). As a result, if a consumer wants to know where it is, they must contact customer service for more information. Physical manifests are requested by many drivers.