Full-fledged solution for a business relying on pickups and delivieries
August 14, 2019
Full-fledged solution for a business relying on pickups and delivieries

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Onfleet
Onfleet is being used by multiple departments. It's mainly utilized by our operations and dispatch departments, however, customer care also uses it for route-related questions. Onfleet solves several business problems, including optimizing driver routes, providing ETAs to customers, tracking drivers, alerting customers, analyzing pickup and delivery information, and providing proof of delivery.
- Estimating drivers' arrival times.
- Optimizing task placements on routes.
- Providing analytical tools.
- Open API.
- The interface is sometimes slow/laggy.
- More customization.
- Integration with more services.
- Positive impact in relation to optimizing routes to reduce costs.
- Positive impact in relation to pickup/delivery accountability (barcodes, pictures).
- Positive impact on system efficiencies and analytics.