iStock, from Getty Images vs. Text Request

The best examples I have of my experience with iStock, from Getty Images comes from times I am creating prototypes or design concepts to show off a new content type or provide visual examples of how a page could look with the addition of good photography. My only downside is sometimes it can be a struggle to find organic looking stock images which is a key part of the brand identity we have.

Incentivized

Text Request is appropriate for all kinds of scenarios! I really have NOT found a situation where Text Request was not suitable to use to try and reach a patient. We have used TR to contact a patient that we have received a referral from their Primary Doctor and we need to schedule an evaluation, we have used TR for insurance and Billing, we have used TR for contacting patients that missed a visit and to reschedule.

Incentivized

• Variety
• Diversity
• Ease of use

Incentivized

• text clients quickly and efficiently
• Allow all team members to communicate with all clients and keep the conversation going
• Templates to easily send regular texts
• Customer service is better than excellent!

• Specificity
• Lots of odd photos
• DEI

Incentivized

• I think so far the only improvement I could suggest would be to be able to "un-send" a text within like 30 secs in case you send something out incorrectly.
• Maybe adding more emojis
• When sending a file make the size of the pic they see bigger

Incentivized

Text Request is very user friendly. I started using the Text Request platform on Day 1 without any specific instructions and I was able to figure it out very easily!

I have never used the support

Compared to these others I feel that iStock has better variety and selection, better ease of use/interface/search features, fresher selection, and better pricing options. I don't like that Adobe Stock only has subscription options (last I checked) and I do not use them for that reason. I don't like the interface of Shutterstock as much and it's harder to download a test image to try out.

Incentivized

I use Hatch for my service businesses because they integrate with our CRM tool and Text Request does not. I am NOT a fan - their support is not even half as good as TR but they fill a need that our company has. I like the technology, customer service and ease of use that Text Request gives to us - I just want them to integrate with my CRM! If so, I'd leave Hatch in a heartbeat!

• Provided good stock imagery for really niche content areas, sometimes organic photography can be hard to replicate what stock does well
• Helped to quickly gain access to advertisement ready music tracks when the marketing team have been stuck for audio
• Allowed designers to provide high fidelity examples of brand styling or campaign ideas

Incentivized

• That is not something we see from an office standpoint. This is something that our Headquarters would keep track of.
• What I can say is that the amount of patients being scheduled after implementing TR has been in an upward trend.
• Also patients that missed their appointments are more likely to reschedule when being able to do so with just a text message

Incentivized