GFI KerioControl vs. SonicWall NSA Series

IT works very well in the non-profit and small business space when there is a need for remote access or connecting several sites in a point to point VPN, user management and rule creation are very easy. The use of the MyKerio website for remote management also makes it easy to troubleshoot problems and make changes if technical staff are not onsite.

Incentivized

This is a higher-end firewall, built for a medium to large business. It handles traffic and scanning and protection well but it would be a bit of a budget-buster and probably overkill for a small to (barely) medium sized business. SonicWall makes SoHo devices for those use cases and they would be more appropriate.

Incentivized

• VPN for Remote Employees
• Point to point VPNs
• Scanning of traffic
• Ease of management
• Website filtering by both sites and key words

Incentivized

• Relatively inexpensive compared to some of the higher-end products, like Palo Alto Networks.
• Easy to set up, as the SonicWall NSA interface is consistent across all models.

Incentivized

• Support can take longer to respond that it should
• Could work better with resellers
• Spend more effort on adding new features

Incentivized

• Ideal with smaller businesses. Would have to examine for more complex needs of larger businesses.
• Scalability might be an issue for super large organizations.

Very easy to use and manage, user training takes less then 10 minutes. Technicians can perform basic tasks with less then an hour of training and can master it in under a year.

Incentivized

There is room for improvement when it comes to learning the UI, but the UI is overall pretty good. It doesn't take long to learn if you are famaliar with firewalls.

Incentivized

Support is very slow to respond and it takes a long time to convince level 1 techs that you need to be moved up to someone more senior. I believe support is outsourced and they are graded on how few tickets they need to escalate to higher tiers so they will try to figure out a solution even if it is detrimental to the overall support experience.

Incentivized

Most of the time, calling SonicWall NSA Support, you get an expert who can help resolve your issues. RMAs are pretty easy once they determine there is an issue with the hardware. Support is available 24x7, which makes emergency calls easy. The only downside is the support engineers may have thick accents; however, their expertise more than makes up for any language barriers.

Incentivized

We found Kerio Control to provide the most features and easiest management of all the solutions we looked at, while cost was not the lowest the value was by far the best when you considered all the factors, costs, and manhours involved in deployment and management.

Incentivized

We compared the FortiGate to Sonicwall and continued with Sonicwall as we were a mid-size school where the Sonicwall was performing adequately, and the learning curve was steep to switch platforms. The Sonicwall offered everything the FortiGate did, and was not as costly, both in the appliance and in licensing.

Incentivized

• Easy to use makes it easy to train, reducing employee time and IT staff costs.
• Statefull inspection and web filtering greatly reduce malware incursions.
• Fact it can run on standard PC hardware greatly reduces cost to implement and makes scaling much less expensive.

Incentivized

• Was affordable, allowing for advanced routing and security.
• Enabled us to build VPNs without purchasing additional services
• Was simple enough to manage in house without external support.

Incentivized