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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GLPI

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    $23

    per IT agent/per month

    Qualys VMDR

    Score9.4 out of 10
    N/AQualys VMDR 2.0 with TruRisk gives enterprises visibility and insight into cyber risk exposure with the goal of making it easy to prioritize vulnerabilities, assets, or groups of assets based on business risk. Security teams can take action to mitigate risk, helping the business measure its true risk, and track risk reduction over time.N/A
    Pricing
    GLPIQualys VMDR
    Editions & Modules
    GLPI Network Cloud
    $23
    per IT agent/per month
    Basic
    $1,455
    for <10 IT agents; <500 IT assets
    Standard
    $4,365
    for <50 IT agents; < 5000 IT assets
    Advanced
    $14,550
    for >51 IT agents; > 5001 IT assets
    No answers on this topic
    Offerings
    Pricing Offerings
    GLPIQualys VMDR
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$1,200 per installationNo setup fee
    Additional DetailsPrices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options.—
    More Pricing Information
    Community Pulse
    GLPIQualys VMDR
    Considered Both Products
    Teclib
    No answer on this topic
    Qualys
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    GLPIQualys VMDR
    Incident and problem management
    Comparison of Incident and problem management features of GLPI and Qualys VMDR
    Feature
    GLPI
    9.0
    2 Ratings
    10% above category average
    Qualys VMDR
    -
    Ratings
    Organize and prioritize service tickets10.02 Ratings00 Ratings
    Expert directory8.02 Ratings00 Ratings
    Self-service tools9.02 Ratings00 Ratings
    ITSM collaboration and documentation8.02 Ratings00 Ratings
    ITSM reports and dashboards10.02 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of GLPI and Qualys VMDR
    Feature
    GLPI
    8.5
    2 Ratings
    5% above category average
    Qualys VMDR
    -
    Ratings
    Configuration mangement9.01 Ratings00 Ratings
    Asset management dashboard8.02 Ratings00 Ratings
    Change management
    Comparison of Change management features of GLPI and Qualys VMDR
    Feature
    GLPI
    9.5
    2 Ratings
    12% above category average
    Qualys VMDR
    -
    Ratings
    Change requests repository9.01 Ratings00 Ratings
    Service-level management10.02 Ratings00 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of GLPI and Qualys VMDR
    Feature
    GLPI
    -
    Ratings
    Qualys VMDR
    8.4
    7 Ratings
    4% above category average
    Network Analytics00 Ratings7.47 Ratings
    Threat Recognition00 Ratings8.07 Ratings
    Vulnerability Classification00 Ratings9.67 Ratings
    Automated Alerts and Reporting00 Ratings9.27 Ratings
    Threat Analysis00 Ratings8.67 Ratings
    Threat Intelligence Reporting00 Ratings8.07 Ratings
    Automated Threat Identification00 Ratings8.07 Ratings
    Vulnerability Management Tools
    Comparison of Vulnerability Management Tools features of GLPI and Qualys VMDR
    Feature
    GLPI
    -
    Ratings
    Qualys VMDR
    8.8
    7 Ratings
    6% above category average
    IT Asset Realization00 Ratings9.07 Ratings
    Authentication00 Ratings8.47 Ratings
    Configuration Monitoring00 Ratings9.07 Ratings
    Web Scanning00 Ratings8.66 Ratings
    Vulnerability Intelligence00 Ratings9.27 Ratings
    Best Alternatives
    GLPIQualys VMDR
    Small Businesses
    Agiloft Service Desk (discontinued)
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    Tenable Nessus
    Score8.8 out of 10
    Enterprises
    Ivanti ITSM
    Score6.4 out of 10
    Tenable Vulnerability Management
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GLPIQualys VMDR
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.6
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    8.4
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    GLPIQualys VMDR
    Likelihood to Recommend
    Teclib
    GLPI is
    well suited to an on prem environment, I work for a company that values open-source
    software and European solutions.
    I have no
    experience with GLPI cloud hosted solution or their support as we have in house
    devs that fix and improve our installation, their community in the support forum
    is excellent if you have a question or want advice on an issue.
    Incentivized
    Read full review
    Qualys
    Qualys VMDR is best suited for larger companies with a very large IT asset footprint. Qualys VMDR is not suited for businesses that are small and upcoming as the price for the tool is very expensive and could be a budget sink if not used properly. In our organization we use the Qualys VMDR dashboard and reporting in order to collect any vulnerabilities we miss during our routine audits to ensure that our environment is stable and protected for attacks.
    Incentivized
    Read full review
    Pros
    Teclib
    • Tickering
    • Inventory
    • FAQ
    Incentivized
    Read full review
    Qualys
    • Seamless reporting across the different widgets (i.e. TruRisk)
    • DEEP-DIVE into an asset's info/vulns
    • Baked-in PCI ASV scans that a Qualys QSA can approve
    Incentivized
    Read full review
    Cons
    Teclib
    • Lack of auto update mechanism.
    • Admin interface is somewhat dated.
    Incentivized
    Read full review
    Qualys
    • Qualys VMDR can definitely improve on its reporting of assets as we have caught devices not captured in the Qualys VMDR scans.
    • We would like to see an improvement on the dashboard interface as it is faulty sometimes.
    • Qualys VMDR should focus on more competitive pricing as it is very expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Teclib
    No answers on this topic
    Qualys
    Next to Veeam (which is a tremendous product for backup/DR) this is the best service/software I have used in the past three decades. Should be called the Swiss Army Knife of security.
    Incentivized
    Read full review
    Usability
    Teclib
    We’ve used
    GLPI for many years and the interface has gotten better with every major
    release, the dashboard is easy to use and customizable.

    With the
    massive catalogue of plugins, you can change or add so many features and if you
    have the right team, you can turn it into a completely unique piece of
    software.

    So, if the
    default setup isn’t to your liking you can tweak it extensively.
    Incentivized
    Read full review
    Qualys
    infrastructure to identify vulnerabilities
    Read full review
    Reliability and Availability
    Teclib
    No answers on this topic
    Qualys
    Always available with the exception on maint windows
    Incentivized
    Read full review
    Performance
    Teclib
    No answers on this topic
    Qualys
    Once in a while it would be slow -
    Incentivized
    Read full review
    Support Rating
    Teclib
    No answers on this topic
    Qualys
    This is iron but I am giving it 5 star and I can give more If I can do because they are best in support. So once you own this product they will assign a dedicated support for you and when you are under the weather with anything just connect them with anything call, ping or ticket they will come like Genie.
    Read full review
    Implementation Rating
    Teclib
    No answers on this topic
    Qualys
    Not really - the integrations via connectors is not heavy lifting. Any complexity has to do with a service that requires more steps (i.e. AWS/GCP)
    Incentivized
    Read full review
    Alternatives Considered
    Teclib
    We selected GLPI because it is free software, and because of the potential it expected to have. We do not consider other alternatives.
    Incentivized
    Read full review
    Qualys
    It is a very similar tool but Qualys VMDR is much better when it comes to reporting and solutions provided. Asset management is really good in Qualys VMDR. Qualys VMDR support is really quick , you can get a TPM if you run into any issues. Qualys VMDR has wide variety of scanning options which lacks in tenable.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Teclib
    No answers on this topic
    Qualys
    MOSTLY good - but as noted having all features purchased on portal only - nothing that is not purchased.
    Incentivized
    Read full review
    Scalability
    Teclib
    No answers on this topic
    Qualys
    Outside some pretty arcane apps or OS this is painless. The problem - and self-inflicted - is that older stuff is not supported.
    Incentivized
    Read full review
    Return on Investment
    Teclib
    • Quick resolution of incidents
    • User satisfaction measurement
    Incentivized
    Read full review
    Qualys
    • Cut down on manual efforts to investigate or remediate vulnerabilities, which can be a big driver of ROI
    • Avoidance of potential incidents with upfront risk mitigation
    • Patching efficiency gains
    Incentivized
    Read full review
    ScreenShots

    GLPI Screenshots

    Screenshot of Dashboards for Asset Management and HelpdeskScreenshot of Asset ManagementScreenshot of Asset management: item viewScreenshot of User managementScreenshot of Helpdesk: Kanban viewScreenshot of Helpdesk