Gnatta vs. Zoho Desk
Gnatta vs. Zoho Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gnatta | N/A | Gnatta creates communication technology, tiered across 5 products for organisations from start-ups to multinational enterprises. Full channel coverage is available across digital channels including, webchat, email, messaging and social media; as well as traditional channels such as telephony. Using the bespoke Gnatta workflow engine, a combination of AI and automation are deployed alongside human advisors to ensure every inbound and outbound contact is managed by the right person or process,… | $30 | |
Zoho Desk | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $0 |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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More Pricing Information |
Gnatta | Zoho Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Gnatta | Zoho Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gnatta | Zoho Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (21 ratings) |
Usability | - (0 ratings) | 9.4 (12 ratings) |
Support Rating | - (0 ratings) | 8.7 (12 ratings) |
Gnatta | Zoho Desk | |
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Likelihood to Recommend | Gnatta No answers on this topic | Zoho |
Pros | Gnatta No answers on this topic | Zoho |
Cons | Gnatta No answers on this topic | Zoho |
Usability | Gnatta No answers on this topic | Zoho |
Support Rating | Gnatta No answers on this topic | Zoho |
Alternatives Considered | Gnatta No answers on this topic | Zoho |
Return on Investment | Gnatta No answers on this topic | Zoho |
ScreenShots | Zoho Desk Screenshots |