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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Assistant for Developers

    Score8.9 out of 10
    N/AUsers can build custom conversational experiences using Google Assistant’s voice and visual APIs. Take users on journeys through a product, using Assistant’s natural language understanding (NLU) capabilities and developer tools.N/A

    Luma

    Score10 out of 10
    N/AServiceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support.N/A
    Pricing
    Google Assistant for DevelopersLuma
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Assistant for DevelopersLuma
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Assistant for DevelopersLuma
    Considered Both Products
    Google
    No answer on this topic
    Serviceaide
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Google Assistant for DevelopersLuma
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    Saturn Cloud
    Score7.8 out of 10
    Fin
    Score8.8 out of 10
    Medium-sized Companies
    DataRobot
    Score8.2 out of 10
    Fin
    Score8.8 out of 10
    Enterprises
    DataRobot
    Score8.2 out of 10
    Sprinklr Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Assistant for DevelopersLuma
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.5
    (5 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google Assistant for DevelopersLuma
    Likelihood to Recommend
    Google
    I'm in a Me vs. The World environment rather often. I can connect to my outer realm when heading to live meetings. Auditions, job assignments all via my assistant. I like having the ability to capture the moment and rewrite it as well. This is a primary driver for me. Sometimes branching out or when collaborating, I think I work a little harder in the moment than Google Assistant might but that is moreso my limitations and not the feature so much. I catch this scene when I'm in a group environment or at times having to create and respond to a larger scale event. Not a deal breaker for me however.
    Incentivized
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    Serviceaide
    I can fast chat, share files, share screens, present, and collaborate on any work through a streamlined interface. it is very easy to use and accessible worldwide for meetings despite long distances between users, You can use it to meet people virtually using video and audio, making it easy to connect with people across borders. It saves a lot of time and is effective for both discussion and work meetings.
    Incentivized
    Read full review
    Pros
    Google
    • To-do lists and task boards so I can work on it better, and can ask quickly on what I need to do.
    • Saves time and increases efficiency - I can ask and can answer relevant answers
    • Set-up meetings - quickly scheduling and checking for time which suits all people
    Incentivized
    Read full review
    Serviceaide
    • It provides quick replies to the customer with chat it has AI which determines and replies to frequently asked questions.
    • Without stating the whole sentence it understands what the user is going to express it helps to get a better approach in terms of communication stability.
    • The best part is effective and satisfactory support given by he service owners.
    Incentivized
    Read full review
    Cons
    Google
    • I think newer, complementary ideas are a bit sharper than Google Assistant especially in a Q&A environment or when seeking some depth to a subject. That enhancement is to be expected I feel. And Google Assistant is not so self limiting so I don't have a lot of improvement needs because I use this for what I've become accustomed to and for the ability overall.
    • It is always important to do your best around hectic places, in bad tower signal areas or even if trying to do something new while using Google Assistant. Have patience in the setting. It pays off.
    Incentivized
    Read full review
    Serviceaide
    • more accessibility
    • mprovement in the Spanish language
    • a friendlier system
    Incentivized
    Read full review
    Usability
    Google
    I feel this can be adjusted and after some trial and error you sort of start knowing what will work and how. And I have to say the overall impact becomes personal and we are all different. I'm small scale and as I've said, it works.
    Incentivized
    Read full review
    Serviceaide
    No answers on this topic
    Alternatives Considered
    Google
    I chose this because it was easier for me and can be accessed via mobile and laptop too because it enables cross device support because it helps in adding more depth to my life, and can help me save tons of time.
    Incentivized
    Read full review
    Serviceaide
    1. Cheaper 2. More user friendly for both the organisers and attendees 3. Better design
    Incentivized
    Read full review
    Return on Investment
    Google
    • positive because it saves my time and improves productivity
    • I can do quick research based on my thoughts and even asking it to write notes
    Incentivized
    Read full review
    Serviceaide
    • It is a somewhat complex tool to use where the learning curve can be high, but in the long run, customer service agents feel that the work is lighter. They are able to attend and prioritize customer calls making all customers feel satisfied with our services.
    • The purchase of this software is an investment that is undoubtedly worthwhile because, in the medium and long term, the sales department will work better and will be much more productive.
    Incentivized
    Read full review
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