Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Forms
Score 8.5 out of 10
N/A
Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A
Plerdy
Score 9.3 out of 10
N/A
Plerdy is a set of tools for website UX, SEO and CRO improvement. Today in Plerdy are available: - Website Heatmap tools. A click heatmap is a tool that shows how users behave when they visit a web page. This data reflects the most often clicked elements, scroll depth, popular parts of the page, and click sequence. - Session Recordings. With such videos, users can see how visitors navigate and replay their important decisions to notice every move and…
$0
2000 pageviews per day
SmartIQ
Score 10.0 out of 10
N/A
SmartIQ (formerly Intelledox) is a digital experience and transaction management application providing digitization of forms and customer workflow automation to support faster customer onboarding and servicing. Intelledox was acquired by Smart Communications in July of 2019.N/A
Pricing
Google FormsPlerdySmartIQ
Editions & Modules
No answers on this topic
FREE
$0.00
2000 pageviews per day
GROW
$29.00
10000 pageviews per day
BUSINESS
$59.00
25000 pageviews per day
PREMIUM
$99.00
50000 pageviews per day
No answers on this topic
Offerings
Pricing Offerings
Google FormsPlerdySmartIQ
Free Trial
NoYesNo
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup fee$29 10000 pageviewsOptional
Additional Details
More Pricing Information
Community Pulse
Google FormsPlerdySmartIQ
Features
Google FormsPlerdySmartIQ
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Google Forms
6.6
122 Ratings
19% below category average
Plerdy
-
Ratings
SmartIQ
-
Ratings
Survey templates7.7113 Ratings00 Ratings00 Ratings
Themes6.0111 Ratings00 Ratings00 Ratings
Custom logo/branding6.199 Ratings00 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Google Forms
8.0
120 Ratings
6% below category average
Plerdy
-
Ratings
SmartIQ
-
Ratings
Changes to live survey9.0114 Ratings00 Ratings00 Ratings
Question design help7.297 Ratings00 Ratings00 Ratings
Multiple question types7.9119 Ratings00 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Google Forms
7.0
109 Ratings
17% below category average
Plerdy
-
Ratings
SmartIQ
-
Ratings
Survey logic flexibility7.0109 Ratings00 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Google Forms
8.4
121 Ratings
4% above category average
Plerdy
-
Ratings
SmartIQ
-
Ratings
Response tracking8.2119 Ratings00 Ratings00 Ratings
Data export8.1115 Ratings00 Ratings00 Ratings
Standard reports7.9112 Ratings00 Ratings00 Ratings
Custom reports9.285 Ratings00 Ratings00 Ratings
Analytics8.493 Ratings00 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Google Forms
8.1
115 Ratings
6% below category average
Plerdy
-
Ratings
SmartIQ
-
Ratings
Access controls8.0112 Ratings00 Ratings00 Ratings
Compliance8.189 Ratings00 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Google Forms
7.7
89 Ratings
5% below category average
Plerdy
-
Ratings
SmartIQ
-
Ratings
Vendor-offered crowdsourcing7.841 Ratings00 Ratings00 Ratings
Respondent restrictions7.687 Ratings00 Ratings00 Ratings
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Google FormsPlerdySmartIQ
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Qualaroo
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Siteimprove
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Score 9.0 out of 10
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Score 6.1 out of 10
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Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
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Contentsquare
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User Ratings
Google FormsPlerdySmartIQ
Likelihood to Recommend
9.7
(116 ratings)
9.0
(2 ratings)
9.5
(2 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
9.2
(56 ratings)
-
(0 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(48 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
3.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Google FormsPlerdySmartIQ
Likelihood to Recommend
Google
Google Forms is great for simple surveys, such as quick polls, but any logic beyond conditional pages is not supported. Google Forms is best used when the survey participants have and are permitted to use a Google Account to fill out the form; we ran into issues with hospital IT departments. I don't believe there's a better free tool out there than Google Forms, though.
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Plerdy
I wanted to show different popup form based on user country and thanx to Plerdy they have a feature to show popup based on user location Easy interpretation of Google Search Console was in my need and with Plerdy I achived it within few minutes
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Smart Communications
Using the Intelledox Infiniti product has improved the overall process by reducing confusion for applicants while also improving the data quality sent to [the] internal system.
Read full review
Pros
Google
  • Live results: When a user completes the form the results are added instantly.
  • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
  • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
  • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
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Plerdy
  • Heat maps - allows me to see where clients websites are being clicked
  • Analytics - provides insights
  • User Interaction
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Smart Communications
  • Easily upload supporting documents
  • easy to navigate
Read full review
Cons
Google
  • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
  • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
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Plerdy
  • Overall UI is kind of bit old but easy to navigate
  • While create form I found little difficulty to publish it
  • Should integrate with more email marketing software
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Smart Communications
  • Make signatures more realistic
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Likelihood to Renew
Google
I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
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Plerdy
No answers on this topic
Smart Communications
No answers on this topic
Usability
Google
Overall ease of use for staff, volunteers, and adult learners, and easy to get reports and to share reports via Sheets. As a free tool, it does more than expected. Easy to change the look and brand it to your organization, or just make it more fun, depending on what you want to use it for.
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Plerdy
No answers on this topic
Smart Communications
No answers on this topic
Reliability and Availability
Google
In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
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Plerdy
No answers on this topic
Smart Communications
No answers on this topic
Performance
Google
One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
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Plerdy
No answers on this topic
Smart Communications
No answers on this topic
Support Rating
Google
We haven't used much official support for Google Forms. However, because it is so widely used, there are a ton of articles and guides available online to help administrators of varying technical abilities to work through problems that arise. Additionally, Google provides an official support forum where there are discussions with other users as well as Google developers that can help address issues if needed.
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Plerdy
No answers on this topic
Smart Communications
No answers on this topic
Implementation Rating
Google
Google Forms doesn't really require "implementation": simply log into GDrive and create a survey! You can configure settings per survey to, for example, automatically write responses to a GSheet.
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Plerdy
No answers on this topic
Smart Communications
No answers on this topic
Alternatives Considered
Google
Although both platforms offer similar functionalities, Google Form has a personal advantage and it is the impeccable integration with the different applications of the Google suite, this allows to make use of all of them in a transparent way, which in the work environment allows to perform work efficiently and without affecting the quality of it.
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Plerdy
With Flodesk I experienced delays in the loading time of the popup forms, and there were instances where the forms did not load at all on my website. Additionally, I found the design options for the forms to be somewhat limited.
Read full review
Smart Communications
Read full review
Scalability
Google
GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
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Plerdy
No answers on this topic
Smart Communications
No answers on this topic
Return on Investment
Google
  • High positive impact and return of investment; easy to use and seamlessly integrated with current Google Drive and Suite
  • Ability to create surveys on demand and quickly, saving time and energy
  • Easy to train others in using Google Forms so that there is not a bottleneck of knowledge
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Plerdy
  • Being able to see where my own efforts are paying off or struggling
  • Being able to see where my clients websites are doing well or struggling
  • Overall has provided insight!
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Smart Communications
  • streamlined the loan process
  • able to complete documents remotely during a pandemic
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ScreenShots

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