Likelihood to Recommend Google Meet was a perfect video conferencing solution for us during our training sessions. The only problems encountered were due to weak signals, which sometimes required us to turn off our video. All features worked very well in tying together a team across four different time zones. I was very impressed with the tool's performance
Read full review I think Watchitoo is a product that is great for many different use-cases for internal programming, one-on-one teaching, e-learning, live web chats, town halls, etc. The company is also very innovative in that updates are constantly being made to the platform and I've seen feedback immediately reflected in a new feature or button.
Read full review Pros First off, the quality of the call is pretty good, especially when all of us are working remotely. We can easily schedule our meeting in Google Calendar. Sending an invitation link is easy. What makes Google Meet stand out from other video conferencing tools is that we can use it for an unlimited time, even if we use the free account. Read full review Simplicity of interface and basic features to get non-technical speakers to enable camera/adjust microphone and preview their feed. Complexity of potential programming and special settings that can yield a rather high production quality using external camera, studio switchboards, and any other fancy bells and whistles you want to integrate from other media/communication equipment. Customer service was always on point with their responses to technical questions and exhibited great diligence when assisting live programs. They were good about being open about other customer experiences and troubleshooting methods learned from others using the platform. Read full review Cons Meet as it comes doesn't have a great way to handle large meetings. I don't like the way they hide the mute button. It's a disruptive view to mute/unmute. Chat box is the only way to document collaborations within the meeting. Read full review The lower bandwidth environments often had trouble participating in Watchitoo StreamingPro so a custom "low bandwidh" theme was created. I feel like Watchitoo could offer more to more people if they catered to those with lower internet speeds and slower computers, or shoddy mobile service. The external media search functionality is great and can add a lot to a program, but it could be more user-friendly and a bit more configurable. I like to narrow my searches for specific content, colors, file types, shapes, sizes, formats, etc. Watchitoo peaked into the Internet, but I often had to search, find, download, save, upload instead of pulling directly into the program. NOTE: I am typically more particular in my media searches than others. Lastly, I'd say combining a ZUI (zoom user interface) would be a potentially interesting feature to add to Watchitoo. The idea in my mind is a multi-point feed show where folks are in relation to one another in the world. Somewhat how Google Earth toggles between points, but also like how Prezi presentation can have content spread out over a larger map area. Read full review Likelihood to Renew This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
Read full review Usability Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
Read full review Support Rating Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
Read full review Alternatives Considered The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.
Read full review Adobe Connect is a tried, true and trusted platform given the Adobe name is widely recognized everywhere. Watchitoo offers a bit more of a start-up feel and are often much more responsive in term of customer service. Account managers were open to multiple modes of communication and constantly making themselves available, even to support ad hoc programs. Larger platforms would re-assign new account liaisons and technical support staff. Knowledge Management with respect to our use of the platform and previous troubles/lessons learned was much more fluid with Watchitoo
Read full review Contract Terms and Pricing Model I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
Read full review Professional Services This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
Read full review Return on Investment Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature Positive: Collaboration and internal meetings. Calendar integration helps us save time. Read full review Better customer service; it improved production quality and allow for a custom look-and-feel that was missing from other platforms in use. Enabled more participation; through the mobile features and easy connection procedure, users felt empowered using a simple program whereas other platforms were requiring special technician help. Read full review ScreenShots —