Goolara Symphonie vs. WebEngage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Goolara Symphonie
Score 7.0 out of 10
N/A
Goolara Symphonie is an email marketing platform available through both on-premise and hosted deployment. It includes features such as visual editing, a one-stop dashboard, and customizable transactional messages.N/A
WebEngage
Score 7.5 out of 10
N/A
WebEngage calls itself a multi-channel user engagement platform. It automates communication across a user's lifecycle and helps companies send messages via these channels: Web Messages In-app Messages Push Notifications Web Push Notification Email Marketing SMS Marketing Facebook Remarketing According to the vendor, cross-device tracking helps keep communication coherent and contextual, making the…N/A
Pricing
Goolara SymphonieWebEngage
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Goolara SymphonieWebEngage
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.
More Pricing Information
Community Pulse
Goolara SymphonieWebEngage
Top Pros
Top Cons

No answers on this topic

Features
Goolara SymphonieWebEngage
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Goolara Symphonie
8.6
1 Ratings
6% above category average
WebEngage
7.4
6 Ratings
5% below category average
Dynamic content8.01 Ratings7.36 Ratings
Ability to test dynamic content8.01 Ratings7.76 Ratings
Landing pages7.01 Ratings00 Ratings
A/B testing10.01 Ratings00 Ratings
Mobile optimization9.01 Ratings6.35 Ratings
Email deliverability reporting10.01 Ratings7.16 Ratings
List management9.01 Ratings7.86 Ratings
Triggered drip sequences8.01 Ratings8.26 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Goolara Symphonie
8.3
1 Ratings
7% above category average
WebEngage
7.2
6 Ratings
4% below category average
Dashboards10.01 Ratings7.56 Ratings
Standard reports8.01 Ratings7.56 Ratings
Custom reports7.01 Ratings6.76 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Goolara Symphonie
-
Ratings
WebEngage
6.1
5 Ratings
24% below category average
Lead nurturing automation00 Ratings6.65 Ratings
Automated sales alerts and tasks00 Ratings5.65 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Goolara Symphonie
-
Ratings
WebEngage
6.9
6 Ratings
10% below category average
Calendaring00 Ratings8.05 Ratings
Event/webinar marketing00 Ratings5.74 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Goolara Symphonie
-
Ratings
WebEngage
7.0
6 Ratings
8% below category average
API00 Ratings8.26 Ratings
Role-based workflow & approvals00 Ratings7.15 Ratings
Customizability00 Ratings6.85 Ratings
Integration with Salesforce.com00 Ratings6.15 Ratings
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User Ratings
Goolara SymphonieWebEngage
Likelihood to Recommend
8.0
(1 ratings)
7.3
(6 ratings)
User Testimonials
Goolara SymphonieWebEngage
Likelihood to Recommend
Goolara LLC
Goolara comes with awesome features like A/B Splits, Dynamic Content, Triggered Email and more. The highlight is that Goolara provides all these enterprise-level email marketing features within an affordable price range. Goolara works well in data control like archiving, custom tables, dashboard controls and segmentation. There is another notable feature is "Fix After Sending". If you make a mistake while sending the email, Goolara will let you fix it even after you have started sending.
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WebEngage
WebEngage can easily reduce turnaround time for product and marketing teams to execute marketing campaigns for specific user segments as well as remove any dependency on internal tech teams for the development and maintenance of automation journeys. Further, A/B tests can be executed to measure the performance of message variants in real-time directly from the panel. But WebEngage lacks a robust Analytics platform. While basic metrics such as open rate and click-through rate for messages being sent can be considered for reporting, attribution is still not the strongest suit in case the marketing team relies on multiple Ad networks for acquisition. Thus, as per experience, it's better to use the automation suite offered by WebEngage with a different data analytics platform.
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Pros
Goolara LLC
  • Advanced Email Features
  • Calendar Dashboard
  • Awesome Visual editor
  • Triggered Email
  • Dynamic Content
  • Transactional Email
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WebEngage
  • Ease in creating user journeys.
  • Easy implementation of APIs.
  • Good reporting dashboard and scheduling features.
  • Segmentation of the users is easy.
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Cons
Goolara LLC
  • Need more Flexible Plans
  • Should add a Demo Page on the home page
  • More templates are always welcome
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WebEngage
  • Relays
  • Onsite should have more options of templates.
  • Backend support for better reachability of the channels.
  • Cohort studies should be more customizable.
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Alternatives Considered
Goolara LLC
We tried both MailChimp and SendPulse. SendPulse should improve the autocomplete fields and it comes with fewer templates. MailChimp lacks in more integration with other programs and software. Once you create a template on MailChimp, it seems difficult to edit. Goolara works perfectly with auto-responders, has an advanced bounce tracking system, mailing frequency limits, and more. I'm sure you won't regret once you are ready to set with Goolara.
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WebEngage
WebEngage's dashboard is relatively more intuitive and easy to understand. Further in terms of cost as well it is value to money as it delivers excellent ROI. The after-sales support is also better in terms of responsiveness and helps in case of issues with the execution of campaigns. The account managers also ideate and help in the optimization and creation of new user journeys.
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Return on Investment
Goolara LLC
  • All in One Email tool. We won't need another tool for the same functionalities.
  • Powerful built-in visual editors help us to work in the same place without navigation to other pages.
  • Calendar Dashboard lets us see all future work at a glance.
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WebEngage
  • Helped in lowering cost of marketing.
  • Driving higher volume of Direct Sales.
  • Increasing conversion rate on the website.
  • Increasing lead to sale ratio.
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ScreenShots

WebEngage Screenshots

Screenshot of Webengage dashboard - User AnalyticsScreenshot of Webenagge dashboard - User DetailsScreenshot of Webengage dashboard - Creating Mobile notificationsScreenshot of Webengage dashboard - Creating EmailsScreenshot of Webengage Dashboard - Journey DesignerScreenshot of Webengage Dashboard - Journey Designer (2)