GoToMyPC vs. Help Lightning

I think GoToMyPC is well-suited for any scenario I have encountered, although I only have experience using it in a small firm setting. Otherwise, for working from home and traveling or file retrieval, it has proved more than adequate. I have not encountered a scenario that I thought was less than appropriate.

Incentivized

I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.

Incentivized

• I am able to easily access both of my home monitors on GoToMyPC by simply clicking on a slider bar.
• I have access to all of my drives and programs as if I were sitting in my office.
• GoToMyPC allows me to print to my office printers so I can complete paperwork and print it for my colleagues back in the office to use.

• Sharing graphics, images and other resources.
• Connect remotely with different experts.
• Favors team work, even remotely.

Incentivized

• Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
• The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
• Easier way to print documents to printers not connected to the computer being accessed.

Incentivized

• It needs a strong network or signal connection.
• Nothing else.

Incentivized

I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle

Incentivized

Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.

Incentivized

I've never had a problem unless the host computer itself is having an issue - such as being off line.

Everything loads quickly. The only lag has been when our internet provider didn't fix our connection. Once that was resolved, no problems.

I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.

Incentivized

It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.

Incentivized

I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
internet and hardware related, decided to check out GoToMyPC as one step
in troubleshooting. GoToMyPC has better response
time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.

Incentivized

I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.

Incentivized

I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.

Incentivized

• Increased productivity since I can access remotely
• Ability to use my laptop making my desktop a mobile workstation
• Ability to provide answers at closed-door meetings about budgeting, expenses, invoices without needing to leave the room to look it up on my desktop.

• Makes work team better, even remotely.
• Allows to share important information and get constantly retro alimentations.
• Helps us to respect the Covid-19 prevention measures, while continue working.

Incentivized