Likelihood to Recommend Many times a manager is out of the office and needs to find out what job site and location a crew is. The GPS Insight iOS app is very reliable and makes this an easy task. Now and then, it will log you out of the app, but it’s not that big of a deal.
Read full review Onfleet is ideal for last mile deliveries from multiple hubs. It allows accurate tracking of delivery/collection tasks.
Read full review Pros Accurate location information. Updated interface. Read full review Scalable interoperable Sophistication Read full review Cons Overlay weather radar. Faster refresh rate. Read full review The interface is sometimes slow/laggy. More customization. Integration with more services. Read full review Usability Onfleet is usable and provides sufficient training material, however it's very complex and the software has some nuances that can only be learned with time. Operating with multiple regions or areas can become cluttered and hard to navigate. More customization of appearance, features, etc. would help usability and prevent irrelevant information or features from being shown.
Read full review Support Rating Customer support is always responsive and extremely helpful. They pick up the phone and respond to emails promptly. They reached out to us recently to make sure we were getting the most out of the software. They walked me through how to set up some great reports.
Read full review Onfleet has given great support and worked with our organization when we're trying to figure out a solution or work through a glitch. Their team seems small, personable, and laid-back. Sometimes there is a delay/wait after contacting support, but the answers are always thorough and the problems are usually solved.
Read full review Alternatives Considered Ease of use, visually appealing, reporting provided
Read full review Onfleet has become the chosen software for managing in-house delivery operations as a fleet management solution. Onfleet is also used by couriers and delivery service providers (DSPs), in addition to in-house fleets. Couriers appreciate having Onfleet as their secret weapon while on the road because it is a driver-first software firm with over 1,000 5-star reviews in both the Apple App and Google Play Stores. Onfleet comes with a number of capabilities that enable DSPs to run highly scalable and technologically sophisticated delivery operations out of the box. Take a look at some of the companies who have used Onfleet and what they have to say about it:MetroSpeedy\sNancy Korayim, CEO Manhattan, Brooklyn, and Queens are all markets. Bikers, cars, vans, and Speedys are examples of vehicles. Verticals: Pharmacy, meal packages, laundry, groceries, catering, retail, veterinary
Read full review Return on Investment Save on monthly cost. Identities long idle time. Read full review Minimised customer delivery queries by 50% Increased driver productivity Reduced failed deliveries and redeliveries Read full review ScreenShots