Grafana Loki vs. Arcsight by OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grafana Loki
Score 7.9 out of 10
N/A
Grafana Logs (powered by Loki) brings together logs from applications and infrastructure in a single place. By using the exact same service discovery and label model as Prometheus, Grafana Logs can systematically guarantee logs have consistent metadata with metrics. Grafana Logs lets users send logs in any format, from any source so it’s easy to add to existing infrastructure and get up and running quickly. Leverage a wide array of clients for shipping logs like…
$0
Arcsight by OpenText
Score 6.8 out of 10
N/A
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
Pricing
Grafana LokiArcsight by OpenText
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Grafana LokiArcsight by OpenText
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Grafana LokiArcsight by OpenText
Features
Grafana LokiArcsight by OpenText
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Grafana Loki
-
Ratings
Arcsight by OpenText
5.5
4 Ratings
35% below category average
Centralized event and log data collection00 Ratings8.04 Ratings
Correlation00 Ratings9.04 Ratings
Event and log normalization/management00 Ratings8.04 Ratings
Deployment flexibility00 Ratings6.04 Ratings
Integration with Identity and Access Management Tools00 Ratings6.03 Ratings
Custom dashboards and workspaces00 Ratings5.04 Ratings
Host and network-based intrusion detection00 Ratings8.02 Ratings
Data integration/API management00 Ratings5.01 Ratings
Behavioral analytics and baselining00 Ratings2.01 Ratings
Rules-based and algorithmic detection thresholds00 Ratings8.01 Ratings
Response orchestration and automation00 Ratings2.01 Ratings
Reporting and compliance management00 Ratings4.01 Ratings
Incident indexing/searching00 Ratings1.01 Ratings
Best Alternatives
Grafana LokiArcsight by OpenText
Small Businesses
SolarWinds Papertrail
SolarWinds Papertrail
Score 8.9 out of 10
LevelBlue USM Anywhere
LevelBlue USM Anywhere
Score 7.7 out of 10
Medium-sized Companies
Logz.io
Logz.io
Score 8.5 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Grafana LokiArcsight by OpenText
Likelihood to Recommend
6.4
(3 ratings)
9.0
(6 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
5.8
(2 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(4 ratings)
User Testimonials
Grafana LokiArcsight by OpenText
Likelihood to Recommend
Grafana Labs
Grafana Loki can compile data logs for easy exploration of a service and enable quick troubleshooting and error tracing for engineers who may not have deeper access. However, Loki is dependent on the service logging complexity, which, depending on the logger, may not be robust enough and limit the value offered.
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OpenText
In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
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Pros
Grafana Labs
  • Access to many open-source dashboards, access to add many data-sources to gather and visualize data from.
  • Grafana Loki does well gathering of logs from various data-sources, we can also filter the logs based on our needs.
  • One stop solution for all the logs and monitoring.
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OpenText
  • Integration with smart logger and ESM to create rules and easy management of the same.
  • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
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Cons
Grafana Labs
  • Learning curve is very steep
  • Longer term log insight is a challenge
  • Very easy on AWS, integration with other systems can be more of a challenge
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OpenText
  • It is slow comparing to any other SIEM Tool.
  • We have to create filter for each alerts need some custom filter .
  • Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
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Usability
Grafana Labs
Grafana Loki makes accessing and viewing service logs easy for engineers who may not be familiar with going into service. However, useability can be limited if engineers are unaware of what the queries should look like or where in the service to direct Loki to look for logging.
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OpenText
Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
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Support Rating
Grafana Labs
No answers on this topic
OpenText
I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
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Alternatives Considered
Grafana Labs
First and foremost if Grafana Loki is based on CNCF open source projects so organizations can get freedom to choice to configure it at your own other main thing is Grafana Loki is totally free of cost and we can deploy it on our infrastructure. On compared with other managed services like Datadog, New Relic it is very expensive and we also don't have much control on the tools we use.
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OpenText
Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
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Return on Investment
Grafana Labs
  • Company wide (realtime) insights in complex aws setup is great
  • Dashboarding options are easily set up
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OpenText
  • Logger helps us to decrease incident response times.
  • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
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